Hi, I’m Brittney Nicole McDowell. I’m a customer-service focused professional with experience in museum front desks, retail environments, and personal care. I enjoy creating welcoming experiences for guests and customers, staying organized, and finding solutions on the fly. Currently pursuing further education in Graphic Design and Office Administration, I blend creativity with practical office skills. I'm open to remote work and opportunities that allow me to contribute to teams with strong service standards and a collaborative culture.

Brittney Nicole McDowell

Hi, I’m Brittney Nicole McDowell. I’m a customer-service focused professional with experience in museum front desks, retail environments, and personal care. I enjoy creating welcoming experiences for guests and customers, staying organized, and finding solutions on the fly. Currently pursuing further education in Graphic Design and Office Administration, I blend creativity with practical office skills. I'm open to remote work and opportunities that allow me to contribute to teams with strong service standards and a collaborative culture.

Available to hire

Hi, I’m Brittney Nicole McDowell. I’m a customer-service focused professional with experience in museum front desks, retail environments, and personal care. I enjoy creating welcoming experiences for guests and customers, staying organized, and finding solutions on the fly.

Currently pursuing further education in Graphic Design and Office Administration, I blend creativity with practical office skills. I’m open to remote work and opportunities that allow me to contribute to teams with strong service standards and a collaborative culture.

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Work Experience

Front Desk Receptionist at Imperial Center for the Arts & Sciences
October 1, 2022 - Present
Checked in museum guests, answered phones, and performed front desk tasks. Maintained a welcoming, organized reception area and supported general guest services and event logistics as needed.
Retail Seasonal Sales Associate - Golden East Crossing at Bath & Body Works
September 1, 2021 - May 31, 2022
Effectively communicated promotions, discounts, and special offers to customers at the point of sale; maintained a clean and organized environment; contributed to store goals by upselling products and suggesting complementary items; assisted in inventory management and regular stock checks; participated in training to stay updated on product features and sales techniques.
Sales Associate at J. C. Penney
May 1, 2021 - April 30, 2022
Handled merchandising, pricing, inventory, operating cash register, and filling online orders.
PCA, Personal Care Aide at Self-Employed
January 1, 2010 - December 31, 2019
Provided health care tasks, personal hygiene services, housekeeping, and other support essential to clients’ health.

Education

Associate's degree in Graphic Design at Nash Community College
August 1, 2023 - March 12, 2026
Certificate in Office Administration at Wilson Community College
March 1, 2021 - July 31, 2021
Certification in Pathways to Education and Human Services Careers at Wake Technical Community College
March 1, 2019 - May 31, 2019
Certificate in Early Childhood Education at Nash Community College
May 1, 2018 - December 31, 2018
High School Diploma at Community Christian School
January 1, 2004 - December 31, 2008

Qualifications

Certificate in Office Administration
March 1, 2021 - July 31, 2021
Certification in Pathways to Education and Human Services Careers
March 1, 2019 - May 31, 2019
Certificate in Early Childhood Education
May 1, 2018 - December 31, 2018
High School Diploma
January 1, 2004 - December 31, 2008

Industry Experience

Retail, Education, Healthcare, Media & Entertainment, Professional Services