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I am a highly organized business professional specializing in written and verbal corporate communication, problem solving, client relationship management, copywriting, digital marketing, and cross-functional collaboration to realize brand vision. My experience spans client-facing and internal marketing, operations, and sales across multiple industries, where I deliver thoughtful messaging and measurable outcomes that support team goals. I thrive in cross-functional environments, combining strategic storytelling with hands-on execution to elevate brands and revenue. Whether crafting compelling copy, coordinating campaigns, or collaborating across departments, I bring clarity, creativity, and a proactive mindset to every project.…I am a highly organized business professional specializing in written and verbal corporate communication, problem solving, client relationship management, copywriting, digital marketing, and cross-functional collaboration to realize brand vision. My experience spans client-facing and internal marketing, operations, and sales across multiple industries, where I deliver thoughtful messaging and measurable outcomes that support team goals. I thrive in cross-functional environments, combining strategic storytelling with hands-on execution to elevate brands and revenue. Whether crafting compelling copy, coordinating campaigns, or collaborating across departments, I bring clarity, creativity, and a proactive mindset to every project.

Ellie Cape

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I am a highly organized business professional specializing in written and verbal corporate communication, problem solving, client relationship management, copywriting, digital marketing, and cross-functional collaboration to realize brand vision. My experience spans client-facing and internal marketing, operations, and sales across multiple industries, where I deliver thoughtful messaging and measurable outcomes that support team goals. I thrive in cross-functional environments, combining strategic storytelling with hands-on execution to elevate brands and revenue. Whether crafting compelling copy, coordinating campaigns, or collaborating across departments, I bring clarity, creativity, and a proactive mindset to every project.…I am a highly organized business professional specializing in written and verbal corporate communication, problem solving, client relationship management, copywriting, digital marketing, and cross-functional collaboration to realize brand vision. My experience spans client-facing and internal marketing, operations, and sales across multiple industries, where I deliver thoughtful messaging and measurable outcomes that support team goals. I thrive in cross-functional environments, combining strategic storytelling with hands-on execution to elevate brands and revenue. Whether crafting compelling copy, coordinating campaigns, or collaborating across departments, I bring clarity, creativity, and a proactive mindset to every project.

Available to hire

I am a highly organized business professional specializing in written and verbal corporate communication, problem solving, client relationship management, copywriting, digital marketing, and cross-functional collaboration to realize brand vision. My experience spans client-facing and internal marketing, operations, and sales across multiple industries, where I deliver thoughtful messaging and measurable outcomes that support team goals.

I thrive in cross-functional environments, combining strategic storytelling with hands-on execution to elevate brands and revenue. Whether crafting compelling copy, coordinating campaigns, or collaborating across departments, I bring clarity, creativity, and a proactive mindset to every project.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Customer Solutions Representative at McMaster-Carr

August 1, 2024 - March 1, 2026

Reviewed 180+ inbound purchase order documents per day and identified granular errors in part number, description, quantity, billing and shipping address, tax instructions, price, and missing information within a catalog of 700,000+ unique part numbers. Clearly communicated existing errors and resolution paths to customers via email. Collaborated across Order Entry, Marketing, Sales Operations, Customer Information, Billing, and Fulfillment departments to solve problems and drive customer outcomes.

Strategic Account Executive, Yelp for Restaurants at Yelp

September 1, 2022 - January 1, 2024

Wrote copy for emails, decks, and virtual sales presentations to engage restaurant owners and increase close rates on SaaS and advertising products. Led clients in crafting marketing plans and writing advertisements to elevate brand image and differentiate their business. Prospected new business and conducted outreach via email, text, phone calls, and virtual meetings. Demonstrated consultative selling techniques, SaaS knowledge, and restaurant industry expertise to inform prospects and recommend appropriate SaaS and/or advertising products.

Account Executive, Premium & Season Ticket Sales at Atlanta Hawks & State Farm Arena

October 1, 2019 - September 1, 2022

Prospected, pitched, and closed $300k in average annual new sales revenue. Managed a pipeline of $1M+ in B2B and B2C accounts, engaging prospects professionally and strategically. Initiated outbound communication daily via phone, email, text, and LinkedIn. Produced unique messaging and promotional materials to increase sales and attendance at in-person events, collaborating with Marketing. Conducted in-person and virtual meetings with C-level executives to identify needs and pitch best-fit products. Maintained ongoing written and verbal communication with book of business to secure renewals year over year.

Copywriter, Marketing & Operations Manager at Phoenix Roasters

May 1, 2018 - October 1, 2019

Wrote and published copy communicating product promotions, pop-up events, community involvement, and brand vision. Developed and executed Instagram, Facebook, Twitter, email, website, and print marketing campaigns. Produced official print, photo, video, and merchandise marketing materials for distribution. Wrote company protocol documents detailing production processes, new hire education, safety compliance, etc. Interfaced with current and prospective customers via email, phone, social media, and in-person communication to ensure satisfaction and acquire new business.