Hi, I’m Karen Mason. I’m a versatile professional blending travel operations leadership, executive administration, and marketing savvy to drive growth and exceptional client experiences. I lead a team of 12+ agents at Safe Travels Concierges, guide strategic initiatives, and foster strong vendor and partner relationships across government, commercial, and leisure travel. I’m passionate about turning ideas into actionable plans, optimizing processes, and delivering creative with measurable impact. I am the PR & Fundraising Director and board member for an economic empowerment authority. I have been a classically trained dancer since I was 3 years old, and an actor on stage and film since I was 7. I have performed and acted professionally. I have also been a paid voice-over artist for radio advertisements, professional / industrial, and documentary filming. Beyond travel, I co-founded Primo Entertainment and built a collaborative network that blends live events, safety standards, and vendor relations. I’m also experienced in data-driven decision making, project coordination, and high-level administrative support, all of which support informed leadership and successful project outcomes.

Karen Mason

Hi, I’m Karen Mason. I’m a versatile professional blending travel operations leadership, executive administration, and marketing savvy to drive growth and exceptional client experiences. I lead a team of 12+ agents at Safe Travels Concierges, guide strategic initiatives, and foster strong vendor and partner relationships across government, commercial, and leisure travel. I’m passionate about turning ideas into actionable plans, optimizing processes, and delivering creative with measurable impact. I am the PR & Fundraising Director and board member for an economic empowerment authority. I have been a classically trained dancer since I was 3 years old, and an actor on stage and film since I was 7. I have performed and acted professionally. I have also been a paid voice-over artist for radio advertisements, professional / industrial, and documentary filming. Beyond travel, I co-founded Primo Entertainment and built a collaborative network that blends live events, safety standards, and vendor relations. I’m also experienced in data-driven decision making, project coordination, and high-level administrative support, all of which support informed leadership and successful project outcomes.

Available to hire

Hi, I’m Karen Mason. I’m a versatile professional blending travel operations leadership, executive administration, and marketing savvy to drive growth and exceptional client experiences. I lead a team of 12+ agents at Safe Travels Concierges, guide strategic initiatives, and foster strong vendor and partner relationships across government, commercial, and leisure travel. I’m passionate about turning ideas into actionable plans, optimizing processes, and delivering creative with measurable impact.

I am the PR & Fundraising Director and board member for an economic empowerment authority. I have been a classically trained dancer since I was 3 years old, and an actor on stage and film since I was 7. I have performed and acted professionally. I have also been a paid voice-over artist for radio advertisements, professional / industrial, and documentary filming.

Beyond travel, I co-founded Primo Entertainment and built a collaborative network that blends live events, safety standards, and vendor relations. I’m also experienced in data-driven decision making, project coordination, and high-level administrative support, all of which support informed leadership and successful project outcomes.

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Language

English
Fluent

Work Experience

Used Purchase Manager at Camping World
May 1, 2024 - Present
Facilitated the acquisition of used inventory from the public and vendors; maintained strong customer service to exceed expectations; collaborated with cross-functional service and sales teams to ensure satisfaction; negotiated buying terms to help sell RVs quickly; ensured compliance with policies and legal regulations; coordinated with departments to determine product requirements; processed Bill of Sale and state paperwork; entered units into internal inventory system for sales floor readiness.
Administrative Assistant at SFAA
July 1, 2023 - January 31, 2024
Researched and vetted vendor registration requests; answered phones and directed inquiries; provided administrative support including scheduling meetings, bid operations, reporting fees, preparing agendas, templates, and records; developed vetting system to prevent fraudulent registrations; created official communication templates; proofread SOP manuals; implemented new vetting procedures; supported and trained staff in deposits and data auditing; created invoices and liaised with vendors; served as primary contact for vendor registration and reporting inquiries.
Co-Founder at Primo Entertainment
January 1, 2012 - March 31, 2015
Created SC's largest and only group/line dance alliance; managed daily operations across equipment, talent, sponsorship, booking venues, and refreshments; measured productivity and adjusted staffing; developed and coached a talented team; maintained customer/vendor relationships; conducted facility inspections to ensure safety standards.
Personal Trainer, Fitness & Dance Instructor at Synergy In Motion
March 1, 2007 - January 31, 2012
Certified trainer and dance instructor; instructed 5-8 classes daily across multiple centers; provided private and group lessons for ages 4 to adults; served as PR liaison and board member; assessed client fitness levels and designed individualized plans; demonstrated proper form and motivated clients; led classes and adapted programs to client needs.
Operations Manager at Tri-Quality Enterprises, LLC
July 1, 2003 - June 30, 2007
Managed daily operations across multiple departments; implemented cost-saving initiatives; liaised between departments to ensure smooth workflow; maintained professional relationships and open communication; measured productivity and adjusted equipment/staff accordingly; conducted safety inspections; built and coached a talented team.
Advertising Account Executive at Citadel Communications Corporation
September 1, 2001 - September 30, 2003
Drafted client presentations highlighting objectives and findings; explored new business opportunities through networking and outreach; built and maintained client relationships; negotiated contracts with media vendors; monitored campaigns and adjusted strategies to meet performance goals.
B2B Business Development Account Manager at Universal Benefits, Inc
July 1, 1997 - September 30, 2001
Trained 12+ agents in payroll markets; delivered product presentations and group orientations; managed enrollment processes for small to large groups; recognized with awards for sales and management contributions.
Travel Agency Owner at Safe Travels Concierges
July 1, 2021 - Present
Provides professional travel booking advice for government, commercial, and leisure clients; leads a team of 12+ agents; creates marketing materials and promotional activities; subcontracted to deliver NFL Fan Cruise for 800+ passengers as part of a large MICE group.
Executive Administrative Assistant at NPMHU Local
January 1, 2012 - Present
Compiles and analyzes data for executive decision-making; maintains executive records; handles phones and appointment requests; proofs and edits executive documents; provides calendar and travel coordination for senior management; organizes multiple projects with attention to detail.
Dedicated Merchandiser at Anderson Merchandisers
July 1, 1996 - May 31, 1998
Daily merchandising at Sumter, Lexington, and Columbia Walmart stores; set books, videos, and music merchandise; performed plan-o-gram resets and inventory quality control; tracked expenses and travel.
Electronic Sales Associate at Walmart
July 1, 1993 - March 31, 1996
Cashier, sales, and merchandising support; inventory scanning and coding; provided electronic sales assistance and customer service; exceeded training goals; acted as back-up cashier when needed.

Education

B.A. in International Relations at University of South Carolina
January 11, 2030 - December 1, 1995
Minor in Theater & Speech at University of South Carolina
January 11, 2030 - December 1, 1995

Qualifications

SC Insurance Producers License
January 11, 2030 - March 13, 2026
SC Insurance Adjusters License
January 11, 2030 - March 13, 2026
Red Cross CPR / First Aid
January 11, 2030 - March 13, 2026

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services, Retail, Government