Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a motivated Computer Engineering student who has gained hands-on experience in customer service and logistics. I thrive in both technical and client-facing roles, where I can utilize my excellent communication, problem-solving, and adaptability skills. My passion for self-learning drives me to study programming, game development, networking, and various languages, allowing me to contribute effectively in a forward-thinking organization.…I am a motivated Computer Engineering student who has gained hands-on experience in customer service and logistics. I thrive in both technical and client-facing roles, where I can utilize my excellent communication, problem-solving, and adaptability skills. My passion for self-learning drives me to study programming, game development, networking, and various languages, allowing me to contribute effectively in a forward-thinking organization.

Charif Sifi





I am a motivated Computer Engineering student who has gained hands-on experience in customer service and logistics. I thrive in both technical and client-facing roles, where I can utilize my excellent communication, problem-solving, and adaptability skills. My passion for self-learning drives me to study programming, game development, networking, and various languages, allowing me to contribute effectively in a forward-thinking organization.…I am a motivated Computer Engineering student who has gained hands-on experience in customer service and logistics. I thrive in both technical and client-facing roles, where I can utilize my excellent communication, problem-solving, and adaptability skills. My passion for self-learning drives me to study programming, game development, networking, and various languages, allowing me to contribute effectively in a forward-thinking organization.

Available to hire

I am a motivated Computer Engineering student who has gained hands-on experience in customer service and logistics. I thrive in both technical and client-facing roles, where I can utilize my excellent communication, problem-solving, and adaptability skills. My passion for self-learning drives me to study programming, game development, networking, and various languages, allowing me to contribute effectively in a forward-thinking organization.

Skills

Microsoft Office

C++

Java

Experience Level

Microsoft Office

Expert

Intermediate

C++

Intermediate

Java

Intermediate

Python

Beginner

Language

Arabic

Fluent

English

Intermediate

French

Intermediate

Spanish; Castilian

Beginner

Japanese

Beginner

Work Experience

Customer Service Agent at Concentrix

March 1, 2025 - Present

Delivered high-quality support to international clients, resolving technical and service-related inquiries. Consistently met performance KPIs, including customer satisfaction and response time. Strengthened team workflows by contributing proactive feedback and solutions.

Delivery Partner at Uber Eats

December 1, 2024 - February 1, 2025

Managed timely, accurate food deliveries across Ottawa, ensuring positive customer experiences. Maintained excellent customer ratings by providing courteous and reliable service. Developed strong navigation and time management skills in dynamic, on-the-road environments.