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Hello! I’m Iveta Uzunova, a Business Analyst and Revenue Operations specialist with 5+ years of experience in B2B SaaS scale-ups. I support senior leadership with BI and data visualisations, own CRM processes end-to-end (requirements gathering, design, QA, documentation and training), and translate complex data into clear, actionable insights. I enjoy building cross-functional processes and dashboards that make revenue teams more efficient and aligned. After earning a First Class BA in Archaeology and an MSc in Applied Economics, I’m returning to business analysis with a broader perspective on data patterning and interpretation and a strong knack for turning data into strategic value. I also hold a EU/EFTA work permit and look forward to new collaborative challenges.…Hello! I’m Iveta Uzunova, a Business Analyst and Revenue Operations specialist with 5+ years of experience in B2B SaaS scale-ups. I support senior leadership with BI and data visualisations, own CRM processes end-to-end (requirements gathering, design, QA, documentation and training), and translate complex data into clear, actionable insights. I enjoy building cross-functional processes and dashboards that make revenue teams more efficient and aligned. After earning a First Class BA in Archaeology and an MSc in Applied Economics, I’m returning to business analysis with a broader perspective on data patterning and interpretation and a strong knack for turning data into strategic value. I also hold a EU/EFTA work permit and look forward to new collaborative challenges.

Iveta Uzunova

Data Analyst, Marketing Analyst, Project Manager, +5

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Hello! I’m Iveta Uzunova, a Business Analyst and Revenue Operations specialist with 5+ years of experience in B2B SaaS scale-ups. I support senior leadership with BI and data visualisations, own CRM processes end-to-end (requirements gathering, design, QA, documentation and training), and translate complex data into clear, actionable insights. I enjoy building cross-functional processes and dashboards that make revenue teams more efficient and aligned. After earning a First Class BA in Archaeology and an MSc in Applied Economics, I’m returning to business analysis with a broader perspective on data patterning and interpretation and a strong knack for turning data into strategic value. I also hold a EU/EFTA work permit and look forward to new collaborative challenges.…Hello! I’m Iveta Uzunova, a Business Analyst and Revenue Operations specialist with 5+ years of experience in B2B SaaS scale-ups. I support senior leadership with BI and data visualisations, own CRM processes end-to-end (requirements gathering, design, QA, documentation and training), and translate complex data into clear, actionable insights. I enjoy building cross-functional processes and dashboards that make revenue teams more efficient and aligned. After earning a First Class BA in Archaeology and an MSc in Applied Economics, I’m returning to business analysis with a broader perspective on data patterning and interpretation and a strong knack for turning data into strategic value. I also hold a EU/EFTA work permit and look forward to new collaborative challenges.

Available to hire

Hello! I’m Iveta Uzunova, a Business Analyst and Revenue Operations specialist with 5+ years of experience in B2B SaaS scale-ups. I support senior leadership with BI and data visualisations, own CRM processes end-to-end (requirements gathering, design, QA, documentation and training), and translate complex data into clear, actionable insights. I enjoy building cross-functional processes and dashboards that make revenue teams more efficient and aligned.

After earning a First Class BA in Archaeology and an MSc in Applied Economics, I’m returning to business analysis with a broader perspective on data patterning and interpretation and a strong knack for turning data into strategic value. I also hold a EU/EFTA work permit and look forward to new collaborative challenges.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Bulgarian

Fluent

English

Fluent

German

Advanced

Italian

Beginner

Work Experience

Revenue Operations Manager & Business Analyst at Frontify AG

August 1, 2021 - July 1, 2022

Created and maintained KPI reports and dashboards using ThoughtSpot; Supported Senior Sales Management with quarterly revenue and sales funnel analyses; Improved Partner revenue visibility by optimising data collection and hygiene; Designed, tested & documented CRM processes; Reviewed processes and gathered stakeholder requirements for the replacement of Hubspot with Salesforce; Demonstrated strong collaboration with cross-functional teams to align data workflows with revenue objectives.

Sales Operations Manager & Business Analyst at Beekeeper AG

June 1, 2016 - December 1, 2020

Built a multi-currency commission calculation model in Google Sheets using Salesforce report imports, optimising monthly commission processing for the EMEA and US sales teams with 100% accuracy and audit-ready documentation; Produced ad-hoc and recurring analyses supporting Senior Management business model decisions; Created and maintained weekly sales forecast reporting; Proposed and implemented improved sales commission model; Drove CRM process optimisation by gathering stakeholder requirements, designing improved workflows, and coordinating with admins to implement and document system enhancements; Worked with the Data team to create meaningful SQL queries and data visualisations for the Sales team and Senior Management; Delivered CRM training and onboarded 20+ sales team members; Ensured CRM data hygiene through data quality reports and dashboards and regular cleanups.

Transport Manager at LKW Walter AG

April 1, 2012 - May 1, 2013

Managed relationship and communication with business partners; Organised international commercial transport; Solved logistical issues in a fast-paced environment.

Revenue Operations Manager & Business Analyst at Frontify AG

September 1, 2022 - June 1, 2025

Led quarterly RevOps analysis with the Head of RevOps; assessed the sales funnel with ThoughtSpot; performed a self-directed audit of the Partnership team's HubSpot CRM, migrating partner data from Google Sheets; co-designed a weighted multi-touch attribution model; designed and implemented custom fields, workflows and dashboards in HubSpot; documented current-state and future-state CRM changes for a HubSpot–Salesforce migration; redesigned Partnership workflows aligned to Salesforce architecture.

Transport Manager at LKW WALTER AG

August 1, 2010 - July 31, 2011

Managed international transport operations and business partner relationships in a fast-paced logistics environment.

Marketing Communications Trainee at Avery Dennison GRSE

April 1, 2012 - May 1, 2013

Created and maintained customer mailing lists and collaborated with agencies on print media; Bachelor Dissertation: reviewed and proposed optimisation of Marketing Communications processes based on a Lean Six Sigma framework.