Hardworking college student seeking employment. I am committed to using my expertise to further the objectives of a company. Skilled in a variety of social media platforms and office technology programs. Dedicated Customer Service Representative committed to offering high-quality care to ensure complete customer satisfaction. Excellent time management skills, paired with extensive knowledge of the customer service business.

Divya Gupta

Hardworking college student seeking employment. I am committed to using my expertise to further the objectives of a company. Skilled in a variety of social media platforms and office technology programs. Dedicated Customer Service Representative committed to offering high-quality care to ensure complete customer satisfaction. Excellent time management skills, paired with extensive knowledge of the customer service business.

Available to hire

Hardworking college student seeking employment. I am committed to using my expertise to further the objectives of a company. Skilled in a variety of social media platforms and office technology programs.

Dedicated Customer Service Representative committed to offering high-quality care to ensure complete customer satisfaction. Excellent time management skills, paired with extensive knowledge of the customer service business.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent
Hindi
Advanced
Spanish; Castilian
Intermediate
French
Intermediate

Work Experience

Marketing Activation Associate at Vital Link
July 27, 2025 - Present
Executed experiential marketing activations for global Nestlé Häagen-Dazs at major events, engaging 200–500+ consumers per event. Coordinated a team of 8, reaching 1000+ consumers in one week and capturing data for future promos. Designed promotional assets and activation materials, and supported partnership activations.
2B Marketing Intern at NICE Systems
July 1, 2023 - August 31, 2023
Collaborated with senior management on B2B marketing initiatives, promoted the CX One solution, conducted market research and compiled Excel reports, used website tracking to create consumer profiles for SDR calls, and engaged with clients across multiple channels to support SEO and AI-enabled marketing tools.
Personal Shopping Associate
January 1, 2023 - Present
Assisted customers with shopping and product recommendations; supported sales processes and delivered high-quality customer service.

Education

IB Diploma (International Baccalaureate) at Ecole Mondiale World School
January 11, 2030 - May 1, 2022

Qualifications

Bachelor’s Degree in Arts
January 11, 2030 - March 13, 2026
Marketing Certification (BA and Marketing Certificate)
January 11, 2030 - March 13, 2026

Industry Experience

Professional Services, Retail, Media & Entertainment