Authored AI response guidelines and improved prompt design for Llama 4, enhancing Chinese language accuracy and response consistency. Evaluated 2,000+ human–AI conversation rounds to surface edge-case failure patterns and model gaps, translating findings into actionable UX improvements. Delivered UX insights and design guidelines to product and engineering teams, informing model optimization, ground-truth definition, and AI alignment.

Product Designer at Foundation for Intentional Community

November 1, 2024 - August 1, 2025

Res redesigned search experience & information architecture, restructuring 40+ filters & simplifying search flows. Led the end-to-end design for the searching experience, increasing task success from 50% to 100% and improving time-to-success by 39%. Redesigned community pages, eliminating user confusion and improving information discovery by 3x. Conducted usability testing and research to validate design decisions and iterate on prototypes. Produced wireframes, high-fidelity UI, and interactive prototypes in Figma.

Product Designer & Researcher at Memor Museum

September 1, 2024 - December 1, 2024

Led design of an AI feature for a toy companion app, achieving 6.6/7 usability score. Conducted user interviews and usability testing to improve digital museum experiences. Led a research team of four to evaluate product usability and accelerate feature validation.

Product Designer at FelixSphere

March 1, 2024 - June 1, 2024

Designed and launched a permission control system, improving enterprise data access management. Redesigned AI-driven training module to improve onboarding experience. Collaborated closely with engineering teams to ensure accurate design implementation.

Founding Product Designer at Bookiea

September 1, 2023 - May 1, 2024

Led 0 → 1 UX design of a class-booking marketplace platform, delivering a booking experience rated 6.67/7 in user satisfaction. Led the end-to-end design for the class setup and management workflow, simplified the manual, fragmented experience into guided steps, achieving 100% task completion, increasing satisfaction by 42%, and driving 3× growth in new user registrations. Designed an AI-powered class creation experience that reduced setup time by 97% (from 3 days to 20 minutes). Led user research and competitive analysis across 15 users, 8 platforms, synthesizing 150+ insights to inform product strategy and feature prioritization.

Designer & Researcher at WSL / THU / Turenscape

July 1, 2013 - January 1, 2021

Designed green spaces (parks, waterfront, and residential) in Switzerland and China to boost sustainability and promote well-being. Conducted user research using qualitative and quantitative methods (interviews, surveys, GPS, skin conductance). Published 8+ papers in English and Chinese.