Delivered high-quality guest service in a high-volume, fast-paced environment, serving 3,000+ guests daily while maintaining Disney’s brand and service standards. Collaborated with cross-functional team members to ensure smooth operations, cleanliness compliance, and positive guest satisfaction scores during peak park hours. Maintained strict food safety and operational safety protocols, ensuring company guidelines and contributing to a safe environment for both guests and cast members.

Front Desk Associate at WeWork

March 1, 2025 - December 1, 2025

Delivered high-touch service to 100+ members and guests daily, contributing to consistently positive satisfaction scores and a welcoming community environment. Designed branded posters, flyers, and digital event calendars using Adobe Creative Suite, increasing event participation by 30% month-over-month. Managed daily check-ins, space tours, and operational requests, ensuring a seamless member experience and timely resolution of inquiries using internal tools. Proficiency in Adobe Creative Suites (Photoshop / Illustrator / InDesign / XD) and Microsoft Office Suites (Word / PowerPoint / Excel).

Barista at Starbucks

August 1, 2020 - April 1, 2022

Prepared and served 100+ cups of coffee and other beverages daily in a fast-paced and customer-focused environment. Maintained a clean and organized work environment, including equipment, utensils, and dining area, to ensure health and safety standards were met.

Sales Associate at GAP Inc.

August 1, 2020 - April 1, 2022

Demonstrated exceptional customer service skills by greeting and engaging with 50+ customers, providing denim recommendations, and assisting with fitting and purchases. Achieved and exceeded 20% sales targets by promoting and selling $3,000+ in GAP products daily, including the Gap credit card and reward program, resulting in becoming the employee of the month. Operated cash registers and handled $100 to $1,000+ transactions accurately and efficiently daily, including accepting payments, providing change, and issuing receipts.