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Hi, I’m Giselle Katics, a UX researcher and learning experience designer with interdisciplinary expertise in human-centered design, digital services, and adult learning. I design evidence-based learning programs and translate complex systems into clear, user-centered solutions. I enjoy identifying behavioral patterns, synthesizing insights, and facilitating cross-disciplinary collaboration to address complex problems across academia, financial services, and international education programs. My research interests include digital user experience, human-AI interaction, service design for public systems, and learning design for behavior change. I collaborate with multidisciplinary teams to turn research into practical strategies and learning experiences that empower people to learn and perform better.…Hi, I’m Giselle Katics, a UX researcher and learning experience designer with interdisciplinary expertise in human-centered design, digital services, and adult learning. I design evidence-based learning programs and translate complex systems into clear, user-centered solutions. I enjoy identifying behavioral patterns, synthesizing insights, and facilitating cross-disciplinary collaboration to address complex problems across academia, financial services, and international education programs. My research interests include digital user experience, human-AI interaction, service design for public systems, and learning design for behavior change. I collaborate with multidisciplinary teams to turn research into practical strategies and learning experiences that empower people to learn and perform better.

Giselle Katics

UX Designer, Content Designer, Product Designer, +2

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Hi, I’m Giselle Katics, a UX researcher and learning experience designer with interdisciplinary expertise in human-centered design, digital services, and adult learning. I design evidence-based learning programs and translate complex systems into clear, user-centered solutions. I enjoy identifying behavioral patterns, synthesizing insights, and facilitating cross-disciplinary collaboration to address complex problems across academia, financial services, and international education programs. My research interests include digital user experience, human-AI interaction, service design for public systems, and learning design for behavior change. I collaborate with multidisciplinary teams to turn research into practical strategies and learning experiences that empower people to learn and perform better.…Hi, I’m Giselle Katics, a UX researcher and learning experience designer with interdisciplinary expertise in human-centered design, digital services, and adult learning. I design evidence-based learning programs and translate complex systems into clear, user-centered solutions. I enjoy identifying behavioral patterns, synthesizing insights, and facilitating cross-disciplinary collaboration to address complex problems across academia, financial services, and international education programs. My research interests include digital user experience, human-AI interaction, service design for public systems, and learning design for behavior change. I collaborate with multidisciplinary teams to turn research into practical strategies and learning experiences that empower people to learn and perform better.

Available to hire

Hi, I’m Giselle Katics, a UX researcher and learning experience designer with interdisciplinary expertise in human-centered design, digital services, and adult learning. I design evidence-based learning programs and translate complex systems into clear, user-centered solutions. I enjoy identifying behavioral patterns, synthesizing insights, and facilitating cross-disciplinary collaboration to address complex problems across academia, financial services, and international education programs.

My research interests include digital user experience, human-AI interaction, service design for public systems, and learning design for behavior change. I collaborate with multidisciplinary teams to turn research into practical strategies and learning experiences that empower people to learn and perform better.

Skills

Figma

Adobe After Effects

Adobe Illustrator

Editorial Illustration

Experience Level

Figma

Expert

Adobe After Effects

Expert

Adobe Illustrator

Expert

Editorial Illustration

Intermediate

Work Experience

Content Designer & Author at Create with Swift

July 1, 2023 - Present

Research and produce educational content on design, mobile development, and ethical technology for an international developer community. Publish articles translating complex concepts into accessible educational resources for coders and designers. Analyse community needs to identify relevant topics and produce research-informed content. Apply principles of learning design, storytelling, and pedagogy to improve comprehension and knowledge retention.

Visiting Professor, Graphic Design at Università degli Studi di Napoli Federico II

October 1, 2024 - June 1, 2025

Designed and delivered graduate-level instruction for the Master’s in Design for the Built Environment. Developed and delivered a course integrating theory with applied project work. Guided students through structured design methodologies, research frameworks, and iterative critique. Facilitated project-based learning to support critical thinking, problem analysis, and communication skills. Assessed student work using clear evaluation criteria and structured feedback processes.

Senior Instructional & Product Designer at Imaginary Institute (Apple Developer Academy)

November 1, 2021 - Present

Design mentor and learning experience designer supporting international cohorts in developing digital products and design skills. Designed and facilitated learning programmes and workshops focused on design thinking, collaboration, and product development. Mentored multidisciplinary learner teams through research, ideation, and problem response. Created learning materials and resources to support knowledge transfer. Conducted programme evaluation through participant feedback and learning assessment, contributing to continuous curriculum improvement. Curated external workshops by industry experts aligned with programme goals. Managed logistics for collaborations, including speaker coordination, budgets, NDAs, and statements of work.

Senior UX Designer & Researcher at Raiffeisen International Bank

June 1, 2019 - October 1, 2021

Led UX research and design initiatives to improve digital banking features and user adoption. Conducted qualitative user research, including interviews and behavioural analysis, to identify usability issues. Synthesised research findings into actionable insights informing product and service improvements. Designed digital onboarding experiences that improved clarity, accessibility, and user engagement. Collaborated with product managers, engineers, and business stakeholders to align user needs with organisational objectives. Communicated research insights through reports, journey maps, and stakeholder presentations.

Product Designer (iOS) at Boris in Berlin

March 1, 2019 - June 1, 2019

Product designer for DanceMe and BeMySpace iOS apps. Designed mobile experiences based on Apple’s Human Interface Guidelines.

Editorial Designer at Guia Folha _ Folha de S.Paulo

January 1, 2010 - September 1, 2013

Created visual communication and infographic materials for editorial audiences.

Junior Graphic Designer at Folha de S.Paulo

October 1, 2007 - September 1, 2009

Editorial layouts and infographics. Translating complex ideas into clear, engaging visual stories tailored to different audiences.