Available to hire
Hi, I’m Suren Tumanyan. I’ve built experience in hospitality through receptionist and call-center roles, focusing on warm guest interactions, clear communication, and efficient front-desk support. I enjoy engaging with people, solving problems on the fly, and keeping operations running smoothly across shifts.
I also love photography and video editing, and I’m exploring opportunities in content creation. I speak English, Russian, Ukrainian, and Armenian, and I’m eager to bring strong communication and organizational skills to a collaborative team.
Language
English
Advanced
Russian
Advanced
Ukrainian
Advanced
Armenian
Fluent
Work Experience
Call-center worker at Elysium Gallery Hotel
May 20, 2023 - May 20, 2024Handled inbound calls from customers, answered inquiries, and addressed concerns. Assisted guests and front desk staff with information and directions, while maintaining courteous and professional communication to ensure a positive guest experience.
Receptionist (night shift) Front office at Golden Palace Hotel, Yerevan
May 20, 2024 - April 20, 2025Night shift receptionist handling front desk operations, greeting guests, processing check-ins/outs, and addressing guest questions in English, Russian, Ukrainian, and Armenian.
Consultant-Seller
January 1, 2015 - January 1, 2017Assisted customers, provided product information, and supported sales activities resulting in positive customer interactions.
Call-center Worker at Elysium Gallery Hotel
August 20, 2022 - September 20, 2022Handled customer inquiries via phone, resolved issues, and maintained records to support guest services.
Receptionist (Night Shift) Front Office at Elysium Gallery Hotel
May 20, 2023 - May 20, 2024Greeted guests, managed front desk tasks, coordinated with hotel staff, and supported English, Russian, Ukrainian, and Armenian-speaking guests.
Receptionist (Night Shift) Front Office at Golden Palace Hotel
May 20, 2024 - April 20, 2025Managed front desk operations, welcomed guests, and answered inquiries in multiple languages.
Education
at West Ukrainian National University, College at Yerevan
January 1, 2008 - December 31, 2015 at Karen Demirchyan High School, Yerevan
January 1, 2017 - December 31, 2020iNet Internship at No 62 High School
August 20, 2022 - September 20, 2022Bachelor's Degree at West Ukrainian National University, College at Yerevan
January 1, 2008 - January 1, 2015High School Diploma at Karen Demirchyan High School
January 1, 2017 - January 1, 2020Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Education, Media & Entertainment
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