Riddhi Ketan Shah

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
See more

Language

Aragonese
Advanced
Javanese
Advanced

Work Experience

AI/ML Engineer at Qlik
June 1, 2025 - Present
Led improvements to Qlik Answers (AI Assistant) by enhancing LLM response accuracy for 30K+ global users. Integrated LangSmith and Arize Phoenix into the agentic system to boost observability and reliability; developed hybrid RAG pipelines with LangChain and OpenSearch, including a reranker to improve domain-specific query relevance; architected multimodal input support in LLM Gateway and microservices with security scanning, reducing inference latency; automated LLM experiments with A/B testing across models (GPT-4, Claude, Mistral) improving model selection efficiency; created a test-generation agent with GitHub Copilot to automate Python/Go test writing, achieving 100% coverage.
Machine Learning Engineer at Synechron
November 1, 2023 - May 1, 2025
Architected an end-to-end ML pipeline for fraud detection with automated feature engineering, processing 10K+ daily transactions; developed an ensemble fraud detection model (Isolation Forest, LOF, XGBoost) achieving 82% precision with 30% reduction in false positives; implemented MLflow-based monitoring for model accuracy and data drift across 15+ features; fine-tuned LLMs (LoRA/QLoRA) on proprietary data and built RAG pipelines with vector search to boost domain-specific query precision by 45%.
Software Development Engineer II Intern at Cisco
May 1, 2023 - August 1, 2023
Built a Python integration layer connecting network simulation and routing systems, reducing test setup time by 30% and enabling automated validation of 500+ routing configurations; improved large-scale Lisp network simulation throughput by 40% through multithreaded Python, enabling parallel testing of 1000+ topologies.
Machine Learning Engineer Intern at Applied Cloud Computing
November 1, 2019 - December 1, 2019
Developed a collaborative filtering movie recommendation system on AWS SageMaker using Object2Vec, achieving 70% precision@10 on 20K+ user-movie interactions; deployed the model as a REST API on AWS EC2 with an automated data pipeline from S3 for real-time personalized recommendations.

Education

Masters in Applied Computer Science at Concordia University
January 1, 2022 - January 1, 2024
Bachelors in Information Technology at Mumbai University
August 1, 2017 - June 1, 2021

Qualifications

AI-102 Microsoft Certified: Azure AI Engineer Associate
January 11, 2030 - March 15, 2026
AZ-900 Microsoft Certified: Azure Fundamentals
January 11, 2030 - March 15, 2026
AI-900 Microsoft Certified: Azure AI Fundamentals
January 11, 2030 - March 15, 2026

Industry Experience

Software & Internet, Professional Services, Other