Hi, I'm Mya Certoss, a UX designer based in Kitchener, Canada. I lead end-to-end UX and product design within agile teams for context-based AI products, turning user insights into accessible design systems that meet WCAG standards. I'm passionate about understanding users, including those in underserved communities, and I enjoy collaborating with product managers, engineers, and researchers to ship inclusive experiences that improve everyday workflows.

Mya Certoss

Hi, I'm Mya Certoss, a UX designer based in Kitchener, Canada. I lead end-to-end UX and product design within agile teams for context-based AI products, turning user insights into accessible design systems that meet WCAG standards. I'm passionate about understanding users, including those in underserved communities, and I enjoy collaborating with product managers, engineers, and researchers to ship inclusive experiences that improve everyday workflows.

Available to hire

Hi, I’m Mya Certoss, a UX designer based in Kitchener, Canada. I lead end-to-end UX and product design within agile teams for context-based AI products, turning user insights into accessible design systems that meet WCAG standards.

I’m passionate about understanding users, including those in underserved communities, and I enjoy collaborating with product managers, engineers, and researchers to ship inclusive experiences that improve everyday workflows.

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Language

English
Fluent

Work Experience

UX Designer at TD Bank
January 1, 2024 - Present
Led end-to-end UX and product design within an agile development team for a context-based AI product. Created user-centered design solutions informed by usability insights and accessibility requirements. Designed accessible design systems and tools aligned with WCAG standards. Collaborated with product managers, engineers, and researchers to deliver inclusive user experiences.
User Experience Designer at TD Bank
January 1, 2024 - Present
Led end-to-end UX and product design within an agile development team for a context-based AI product. Created user-centered design solutions informed by usability insights and accessibility requirements. Designed accessible design systems and tools aligned with WCAG standards. Collaborated with product managers, engineers, and researchers to deliver inclusive user experiences.

Education

Bachelor Degree in User Experience Design, Minor in Business Technology Management at Wilfrid Laurier University
January 1, 2021 - March 15, 2026
Bachelor's Degree in User Experience Design, Minor in Business Technology Management at Wilfrid Laurier University
January 1, 2021 - March 15, 2026

Qualifications

AA Accessibility Champion
January 11, 2030 - March 15, 2026
Scotiabank Design Competition Winner – Haudenosaunee
January 11, 2030 - March 15, 2026
Nominated for Co-op Student of the Year
January 11, 2030 - March 15, 2026
Academic Creative Engaged Research Showcase (ACERS) Winner
January 11, 2030 - March 15, 2026
PS2 Certification
January 11, 2030 - March 15, 2026
AA Accessibility Champion Certificate
January 11, 2030 - March 15, 2026
Scotiabank Design Competition Winner for Haudenosaunee
January 11, 2030 - March 15, 2026
Nomination: Co-op Student of the Year
January 11, 2030 - March 15, 2026

Industry Experience

Media & Entertainment, Software & Internet, Education, Healthcare, Non-Profit Organization, Professional Services