I am a business intelligence and analytics professional with over 10 years of experience driving data-informed strategy across Sub-Saharan Africa. I have a proven track record of leading high-performing analytics teams, designing enterprise BI solutions, and turning complex data into actionable insights for executive stakeholders. I have led analytics for multi-market operations, streamlined reporting systems, and delivered significant business value through data-enabled decision-making. I am especially skilled at building BI capability, mentoring teams, and translating insights into strategic actions that improve revenue and customer experiences.

Caroline Naeku

I am a business intelligence and analytics professional with over 10 years of experience driving data-informed strategy across Sub-Saharan Africa. I have a proven track record of leading high-performing analytics teams, designing enterprise BI solutions, and turning complex data into actionable insights for executive stakeholders. I have led analytics for multi-market operations, streamlined reporting systems, and delivered significant business value through data-enabled decision-making. I am especially skilled at building BI capability, mentoring teams, and translating insights into strategic actions that improve revenue and customer experiences.

Available to hire

I am a business intelligence and analytics professional with over 10 years of experience driving data-informed strategy across Sub-Saharan Africa. I have a proven track record of leading high-performing analytics teams, designing enterprise BI solutions, and turning complex data into actionable insights for executive stakeholders.

I have led analytics for multi-market operations, streamlined reporting systems, and delivered significant business value through data-enabled decision-making. I am especially skilled at building BI capability, mentoring teams, and translating insights into strategic actions that improve revenue and customer experiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Analytics Manager & Analytics Programme Manager at GR Technologies
January 1, 2023 - November 30, 2023
Led a team of BI analysts delivering client-focused analytics projects on time and within budget. Oversaw project planning, created work plans and Gantt charts, and drove end-to-end delivery of BI solutions using Agile methods. Rolled out Power BI solutions to multiple clients, facilitated Steering Committee meetings, and partnered with Business Development to identify upsell opportunities. Designed robust ELT processes with Airbyte and dbt, and managed data warehousing initiatives to improve data quality and accessibility. Mentored team members on data storytelling and insights delivery, and implemented scalable reporting architectures to support rapid decision-making.
Group BI & Analytics Manager at Ringier One Africa Media (ROAM)
January 1, 2020 - December 31, 2022
Led end-to-end BI and analytics across Africa, translating complex data into actionable insights for CEOs, HODs, and senior stakeholders. Drove performance analytics, market research, and customer insights to support cross-functional decision making. Built and matured multi-market BI capabilities, established data governance, and steered the ongoing development of BI strategy aligned with OKRs. Managed a multi-national team of analysts and data scientists to deliver high-impact projects.
BI Consultant at UNEP – OzoneAction
May 1, 2023 - October 31, 2025
Created and maintained advanced dashboards enabling real-time decision support. Automated data flows from Excel into centralized BI dashboards, reducing manual reporting effort. Implemented a unified data strategy and governance practices, and rolled out Power BI at scale with region-specific security and accessibility controls. Trained focal points and program managers on data storytelling and KPI tracking, and supervised automation of reporting to stakeholders.
BI Consultant at UNEP – Corporate Services Division
March 1, 2022 - December 31, 2022
Collaborated with department heads to gather requirements, present findings, and monitor data quality. Revamped corporate dashboards and data visuals to be more accessible and informative. Built 20+ Power BI dashboards using Umoja data sources, conducted a BI academy for over 30 UNEP users, and contributed to data governance improvements and documentation.
Client Review Consultant at IQ Plus Limited
January 1, 2015 - June 30, 2015
Participated in analyzing client requirements, recommended new products, and solved persistent client issues by engaging senior technical consultants. Led meetings and demos with super-users, aligning BI deliverables to client needs, and facilitated data-driven decision making for customers.

Education

Bachelor of Commerce (Finance) at University of Nairobi
January 1, 2010 - March 1, 2013
Kenya Certificate in Secondary Education at Nakuru Girls High School
January 1, 2005 - November 1, 2008

Qualifications

Certified Application Associate - Business Intelligence with SAP BW 7.3 & SAP BI 4.0
October 1, 2014 - December 1, 2014
Training for SAP Analytics Cloud
January 1, 2025 - March 16, 2026
Data Science A-Z Bootcamp
January 1, 2023 - December 31, 2023

Industry Experience

Software & Internet, Professional Services, Financial Services, Media & Entertainment, Education