I am Suleman Misganu, a results-driven Database Administrator and IT Coordinator with over 2+ years in financial institutions, specializing in database performance, security, and backend operations. My experience at ZamZam Bank and involvement in Sharia-compliant digital financing blends technical mastery with regulatory awareness, enabling me to deliver reliable, scalable backend support while aligning with financial standards. As a Certified Virtual Assistant with strong remote administration experience, I bridge operational workflows between technical teams, management, and clients. I continuously expand my toolkit with AI, data analysis fundamentals, and an academic CS background to drive automation and efficiency.

Suleman Misganu

I am Suleman Misganu, a results-driven Database Administrator and IT Coordinator with over 2+ years in financial institutions, specializing in database performance, security, and backend operations. My experience at ZamZam Bank and involvement in Sharia-compliant digital financing blends technical mastery with regulatory awareness, enabling me to deliver reliable, scalable backend support while aligning with financial standards. As a Certified Virtual Assistant with strong remote administration experience, I bridge operational workflows between technical teams, management, and clients. I continuously expand my toolkit with AI, data analysis fundamentals, and an academic CS background to drive automation and efficiency.

Available to hire

I am Suleman Misganu, a results-driven Database Administrator and IT Coordinator with over 2+ years in financial institutions, specializing in database performance, security, and backend operations. My experience at ZamZam Bank and involvement in Sharia-compliant digital financing blends technical mastery with regulatory awareness, enabling me to deliver reliable, scalable backend support while aligning with financial standards.

As a Certified Virtual Assistant with strong remote administration experience, I bridge operational workflows between technical teams, management, and clients. I continuously expand my toolkit with AI, data analysis fundamentals, and an academic CS background to drive automation and efficiency.

See more

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Amharic
Fluent

Work Experience

Database Administrator at ZamZam Bank
March 1, 2024 - Present
Improved query performance by 30% through index optimization and query restructuring, boosting application responsiveness. Automated database health checks and backups, saving 20+ hours monthly and reducing errors. Strengthened security with encryption and access controls, achieving 100% audit compliance. Implemented a Disaster Recovery plan reducing RTO from 4 hours to 30 minutes.
Sharia-Based Digital Financing Officer at ZamZam Bank
August 1, 2023 - March 1, 2024
Led UAT for Sharia-compliant financing platforms, ensuring regulatory alignment. Coordinated supplier and client onboarding for readiness and compliance. Developed training programs for staff and customers, increasing adoption rates.
IT Coordinator at PrimeBetin
July 1, 2022 - July 1, 2023
Maintained 99.9% uptime through proactive monitoring and patch management. Reduced incident resolution time by 25% via ITIL-based workflows and knowledge base creation.
Data Encoder at Private Organization – Social Security Administration
July 1, 2021 - August 1, 2021
Ensured 100% accuracy in high-volume data entry and updates. Maintained confidentiality and integrity of sensitive information.
Intern at Commercial Bank of Ethiopia – Server Management Department
July 1, 2022 - November 1, 2022
Gained hands-on experience in server and data center operations. Assisted in server monitoring, troubleshooting, and performance management.

Education

Bachelor of Science in Computer Science at Raya University
January 11, 2030 - July 1, 2023

Qualifications

Certified Virtual Assistant
January 11, 2030 - March 16, 2026
Fundamentals of Data Analysis
January 11, 2030 - March 16, 2026
Introduction to Artificial Intelligence
January 11, 2030 - March 16, 2026
Dereja & Mastercard Foundation Certification
January 11, 2030 - March 16, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services