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Hello, I'm Jean-Marc Michaud. I bring a strong blend of data collection, administrative support and hands-on audio production to every project. Over the past decade I’ve worked with Statistics Canada in various roles, while also pursuing post-secondary studies in Event and Media Production and gaining practical experience recording, producing and mixing music. I am bilingual in English and French, highly proficient with Microsoft Office and common studio tools like Pro Tools, Adobe Audition, Final Cut Pro, Photoshop and Premiere Pro, and I enjoy turning ideas into high-quality results. Reliable, detail-oriented and comfortable working under tight deadlines, I thrive in teams and also work well independently. I’m eager to apply my organizational and technical skills to a Remote Administrative Records Specialist role or similar opportunity in audio technology or related fields. I’m available days, evenings, and weekends, and I’m excited to learn quickly and contribute effectively to your organization.…Hello, I'm Jean-Marc Michaud. I bring a strong blend of data collection, administrative support and hands-on audio production to every project. Over the past decade I’ve worked with Statistics Canada in various roles, while also pursuing post-secondary studies in Event and Media Production and gaining practical experience recording, producing and mixing music. I am bilingual in English and French, highly proficient with Microsoft Office and common studio tools like Pro Tools, Adobe Audition, Final Cut Pro, Photoshop and Premiere Pro, and I enjoy turning ideas into high-quality results. Reliable, detail-oriented and comfortable working under tight deadlines, I thrive in teams and also work well independently. I’m eager to apply my organizational and technical skills to a Remote Administrative Records Specialist role or similar opportunity in audio technology or related fields. I’m available days, evenings, and weekends, and I’m excited to learn quickly and contribute effectively to your organization.

Jean-Marc Michaud

Audio Engineer, Mixing Engineer, Mastering Engineer, +2

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Hello, I'm Jean-Marc Michaud. I bring a strong blend of data collection, administrative support and hands-on audio production to every project. Over the past decade I’ve worked with Statistics Canada in various roles, while also pursuing post-secondary studies in Event and Media Production and gaining practical experience recording, producing and mixing music. I am bilingual in English and French, highly proficient with Microsoft Office and common studio tools like Pro Tools, Adobe Audition, Final Cut Pro, Photoshop and Premiere Pro, and I enjoy turning ideas into high-quality results. Reliable, detail-oriented and comfortable working under tight deadlines, I thrive in teams and also work well independently. I’m eager to apply my organizational and technical skills to a Remote Administrative Records Specialist role or similar opportunity in audio technology or related fields. I’m available days, evenings, and weekends, and I’m excited to learn quickly and contribute effectively to your organization.…Hello, I'm Jean-Marc Michaud. I bring a strong blend of data collection, administrative support and hands-on audio production to every project. Over the past decade I’ve worked with Statistics Canada in various roles, while also pursuing post-secondary studies in Event and Media Production and gaining practical experience recording, producing and mixing music. I am bilingual in English and French, highly proficient with Microsoft Office and common studio tools like Pro Tools, Adobe Audition, Final Cut Pro, Photoshop and Premiere Pro, and I enjoy turning ideas into high-quality results. Reliable, detail-oriented and comfortable working under tight deadlines, I thrive in teams and also work well independently. I’m eager to apply my organizational and technical skills to a Remote Administrative Records Specialist role or similar opportunity in audio technology or related fields. I’m available days, evenings, and weekends, and I’m excited to learn quickly and contribute effectively to your organization.

Available to hire

Hello, I’m Jean-Marc Michaud. I bring a strong blend of data collection, administrative support and hands-on audio production to every project. Over the past decade I’ve worked with Statistics Canada in various roles, while also pursuing post-secondary studies in Event and Media Production and gaining practical experience recording, producing and mixing music. I am bilingual in English and French, highly proficient with Microsoft Office and common studio tools like Pro Tools, Adobe Audition, Final Cut Pro, Photoshop and Premiere Pro, and I enjoy turning ideas into high-quality results.

Reliable, detail-oriented and comfortable working under tight deadlines, I thrive in teams and also work well independently. I’m eager to apply my organizational and technical skills to a Remote Administrative Records Specialist role or similar opportunity in audio technology or related fields. I’m available days, evenings, and weekends, and I’m excited to learn quickly and contribute effectively to your organization.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Language

English

Fluent

French

Fluent

Work Experience

Technical Support Specialist at Pastone

January 1, 2022 - Present

Provide technical support in both English and French for payment terminals for merchants across Canada by taking inbound calls; address issues via a ticket system and follow up by phone or email; troubleshoot debit machines (Ingenico Move/Desk 5000, Poynt C, Newland N950); became team expert on Clover models including the online dashboard; provide training to clients on device usage and online dashboards; assist with generating transaction reports and monthly statements; created digital simulators of payment terminals to aid the knowledge base and training, a self-initiated project to improve support and reduce dispatch/testing costs.

Compensation Advisor at Statistics Canada

January 1, 2019 - December 31, 2021

Handle employee pay inquiries, collect direct deposit information, process leaves, calculate top-up payments based on EI or QPIP, review pay and address overpayments or reimbursements; initiate emergency pay advances when needed; ensure payroll compliance and accuracy.

Bilingual Senior Interviewer at Statistics Canada

January 1, 2017 - December 31, 2018

Supervise interviewing efforts, train new interviewers, ensure quality control, review candidate inventories for interviewers, coordinate outreach for interviews and arrange mock interviews; maintain office rules and processes.

Administrative Assistant – 2016 Census at Statistics Canada

January 1, 2016 - August 1, 2016

Administer recruitment for the 2016 Census; conduct in-person and telephone interviews; evaluate second official language abilities and verify references; manage Census help line; create and maintain Excel spreadsheets; make outbound calls to municipalities, businesses, and schools to promote census opportunities.

Statistical Survey Interviewer at Statistics Canada

January 1, 2015 - December 31, 2017

Made outbound calls for various social surveys and surveys targeted at businesses and farms (e.g., Labour Force Survey, Canadian Community Health Survey, farm surveys including crops and live stock).