Sheila Moya Guerrero
Hi, I’m Sheila Moya Guerrero. I’m a dedicated administrative and customer service professional with a passion for keeping operations organized and efficient.
About
Hi, I’m Sheila Moya Guerrero. I’m a dedicated administrative and customer service professional with a passion for keeping operations organized and efficient. I thrive in fast-paced environments, handling back-office tasks, CRM, and multi-channel communication with a friendly, solution-oriented mindset.
I’m fluent in English, Spanish, and Catalan, and I enjoy collaborating with ambitious teams to deliver clear documentation, excellent service, and smooth coordination across projects.
- Joined March 2026
Languages
- EnglishFluent
- Spanish; CastilianFluent
- Catalan; ValencianFluent
Industry experience
- Professional Services
- Retail
- Software & Internet
- Media & Entertainment
- Other
Work experience· 4 roles
Preparation and management of documentation. Invoicing. Payment and expense recording. Delivery note control. Order processing. Inventory management. Store organization. Social media management: Facebook, Instagram, WhatsApp. Outlook management. Customer reception and assistance. Appointment scheduling. Inbound and outbound calls. STEL Order system.
Scheduling appointments with clients and technicians via phone, email, WhatsApp, and Telegram. Documentation management. Calendar management. MICROSOFT 365, Excel, SAP, Notion, CRM.
Outbound calls for quality control purposes. Documentation management. Excel spreadsheets. CRM management. Scheduling appointments with technicians. Calendar management. Management of communication channels such as WhatsApp and Telegram. Meeting coordination.
Certifications and awards
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