I am an experienced writer and communicator with a strong professional background in storytelling, content creation and stakeholder engagement. As a published author and former technical writer I specialise in translating complex and sensitive subject matter into clear, engaging and accessible content for diverse audiences. Alongside my writing career I have extensive experience working across large organisations, building trusted relationships, managing sensitive information responsibly and ensuring accuracy, consent and ethical standards are upheld. I am highly organised, empathetic in my approach and motivated by using stories to create understanding, remove barriers and demonstrate real-world impact. I am now seeking to apply these skills within a values-driven environment where thoughtful, respectful storytelling makes a genuine difference to families and communities.

Malcolm Instone

I am an experienced writer and communicator with a strong professional background in storytelling, content creation and stakeholder engagement. As a published author and former technical writer I specialise in translating complex and sensitive subject matter into clear, engaging and accessible content for diverse audiences. Alongside my writing career I have extensive experience working across large organisations, building trusted relationships, managing sensitive information responsibly and ensuring accuracy, consent and ethical standards are upheld. I am highly organised, empathetic in my approach and motivated by using stories to create understanding, remove barriers and demonstrate real-world impact. I am now seeking to apply these skills within a values-driven environment where thoughtful, respectful storytelling makes a genuine difference to families and communities.

Available to hire

I am an experienced writer and communicator with a strong professional background in storytelling, content creation and stakeholder engagement. As a published author and former technical writer I specialise in translating complex and sensitive subject matter into clear, engaging and accessible content for diverse audiences. Alongside my writing career I have extensive experience working across large organisations, building trusted relationships, managing sensitive information responsibly and ensuring accuracy, consent and ethical standards are upheld. I am highly organised, empathetic in my approach and motivated by using stories to create understanding, remove barriers and demonstrate real-world impact. I am now seeking to apply these skills within a values-driven environment where thoughtful, respectful storytelling makes a genuine difference to families and communities.

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Experience Level

Intermediate

Language

English
Fluent

Work Experience

Author and Digitiser (Self-employed) at Self-employed
June 1, 2024 - Present
Wrote and self-published a novel, managing the creative process from concept to publication. Created written content with careful attention to tone, audience engagement and narrative structure. Ran a digitising business from home, handling sensitive personal materials with discretion and care.
Contract Manager at Boskalis Marine Services Limited
February 1, 2023 - June 1, 2024
Led the delivery of a Ministry of Defence contract, collaborating with clients, operational teams and central support functions. Managed sensitive operational and personal data in line with GDPR principles and information security requirements. Developed and maintained accurate records, management plans and compliance documentation. Acted as a trusted point of contact for stakeholders, ensuring clear communication and high levels of client confidence. Designed and implemented a project security and data governance framework to safeguard information.
Marine Services Superintendent at Ministry of Defence
January 1, 2018 - January 1, 2023
Oversaw the delivery of contracted services within a complex, multi-stakeholder environment. Worked across departments to ensure accurate communication, coordination and assurance. Managed performance monitoring, reporting and quality standards. Development and oversight of data protection and information security frameworks. Acted as a focal point for deconfliction and stakeholder communication across competing priorities.
Vessel Traffic Service & Movements Manager at Ministry of Defence
October 1, 2016 - January 1, 2018
Produced complex operational programmes requiring clarity, accuracy and sensitivity to changing conditions. Built strong working relationships with internal teams and external authorities. Prepared and delivered regular briefings tailored to senior audiences.
Technical Author (Self-employed) at Self-employed
February 1, 2013 - October 1, 2016
Designed, wrote and edited professional manuals, handbooks and training materials. Worked closely with subject matter experts to ensure accuracy, clarity and audience suitability. Adapted tone and complexity to meet the needs of different reader groups. Maintained high editorial and ethical standards in all published content.
Director of Operations & Standards at ECDIS Ltd
October 1, 2009 - February 1, 2013
Co-founded and scaled a specialist training company from start-up to profitable business. Designed and delivered course content for professional audiences. Managed staff, processes, quality standards and marketing activity. Led content development across print and digital channels.
Warfare Officer (Navigation Specialist) at Royal Navy
January 1, 1997 - October 1, 2009
Led teams in high pressure environments, maintaining calm, clarity and professionalism. Delivered training in classroom, field and operational settings. Developed structured plans involving multiple stakeholders and participants.

Education

Postgraduate Diploma in Applied Navigation at University of Plymouth
January 1, 2006 - January 1, 2006
City & Guilds Graduateship Award in Training and Development at City & Guilds
January 1, 2004 - January 1, 2006
BA (Hons) Economics, 2:2 at University of Portsmouth
January 1, 1993 - January 1, 1996
A Levels at Caerleon Comprehensive School, Newport, South Wales
January 1, 1991 - January 1, 1993
GCSEs at Caerleon Comprehensive School, Newport, South Wales
January 1, 1989 - January 1, 1991

Qualifications

Postgraduate Diploma in Applied Navigation
January 1, 2006 - January 1, 2006
City & Guilds Graduateship Award in Training and Development
January 1, 2004 - January 1, 2006
BA (Hons) Economics, 2:2
January 1, 1993 - January 1, 1996
A Levels
January 1, 1991 - January 1, 1993
GCSEs
January 1, 1989 - January 1, 1991

Industry Experience

Government, Professional Services, Media & Entertainment, Education, Transportation & Logistics

Experience Level

Intermediate

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