I am Nada El Bakali, a dedicated and compassionate professional with experience in early childhood education and customer service. I bring a strong background in caregiving, client support, and clear communication in English and French, with a proven ability to work effectively in team settings while prioritizing safety and the emotional well-being of individuals. I am highly motivated to contribute to public service and community-focused roles, and I am eager to apply my skills within a Canadian work environment, particularly in the Atlantic provinces. I am eager to contribute my skills within a Canadian work environment, specifically in the Atlantic provinces.

NADA EL BAKALI

I am Nada El Bakali, a dedicated and compassionate professional with experience in early childhood education and customer service. I bring a strong background in caregiving, client support, and clear communication in English and French, with a proven ability to work effectively in team settings while prioritizing safety and the emotional well-being of individuals. I am highly motivated to contribute to public service and community-focused roles, and I am eager to apply my skills within a Canadian work environment, particularly in the Atlantic provinces. I am eager to contribute my skills within a Canadian work environment, specifically in the Atlantic provinces.

Available to hire

I am Nada El Bakali, a dedicated and compassionate professional with experience in early childhood education and customer service. I bring a strong background in caregiving, client support, and clear communication in English and French, with a proven ability to work effectively in team settings while prioritizing safety and the emotional well-being of individuals. I am highly motivated to contribute to public service and community-focused roles, and I am eager to apply my skills within a Canadian work environment, particularly in the Atlantic provinces.

I am eager to contribute my skills within a Canadian work environment, specifically in the Atlantic provinces.

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Language

English
Fluent
Arabic
Fluent
French
Fluent

Work Experience

Early Childhood Assistant Teacher at Private School, Rabat-Salé
January 1, 2023 - Present
Assisted in caring for and supervising young children in classrooms. Supported hygiene, nutrition, and daily routines for children. Maintained a safe and engaging environment for emotional and physical development. Collaborated with teachers and parents to ensure children’s well-being.
Customer Service & Retention Specialist at CNEXIA – Bell Canada Partner, Rabat
January 1, 2024 - Present
Provided personalized support and solutions to clients, building trust and ensuring satisfaction. Communicated effectively with diverse clients in English and French. Documented interactions and escalated concerns for proper resolution. Strengthened problem-solving and interpersonal skills through daily client interactions.

Education

College Diploma – Multimedia Development (Specialized Technician) at MIAGE Group, Rabat, Morocco
January 1, 2022 - January 1, 2024
College Diploma – IT Development (Specialized Technician) at OFPPT (Vocational Training Institute), Rabat, Morocco
January 1, 2019 - January 1, 2022
High School Diploma – Life and Earth Sciences at High School, Rabat, Morocco
January 1, 2019 - January 1, 2019

Qualifications

Caregiver & Childcare Assistance
January 11, 2030 - March 18, 2026
Top Performer Achievement Certificate – CNEXIA (Bell Canada Partner)
January 11, 2030 - March 18, 2026

Industry Experience

Education, Government, Professional Services, Other