Hi, I’m Joanna Brody, a customer-focused product and marketing professional with 6+ years of experience in project and product management, stakeholder engagement, and creating great user experiences. I excel at turning complex requirements into clear roadmaps, collaborating with cross-functional teams, and improving digital products and marketing programs to drive customer value and retention. I thrive in remote collaboration, onboarding, and training, and I love shaping product roadmaps through user research and data. I’ve led cloud-based SaaS initiatives, managed campaigns, and delivered measurable improvements in efficiency and user satisfaction.

Joanna Brody

Hi, I’m Joanna Brody, a customer-focused product and marketing professional with 6+ years of experience in project and product management, stakeholder engagement, and creating great user experiences. I excel at turning complex requirements into clear roadmaps, collaborating with cross-functional teams, and improving digital products and marketing programs to drive customer value and retention. I thrive in remote collaboration, onboarding, and training, and I love shaping product roadmaps through user research and data. I’ve led cloud-based SaaS initiatives, managed campaigns, and delivered measurable improvements in efficiency and user satisfaction.

Available to hire

Hi, I’m Joanna Brody, a customer-focused product and marketing professional with 6+ years of experience in project and product management, stakeholder engagement, and creating great user experiences. I excel at turning complex requirements into clear roadmaps, collaborating with cross-functional teams, and improving digital products and marketing programs to drive customer value and retention.

I thrive in remote collaboration, onboarding, and training, and I love shaping product roadmaps through user research and data. I’ve led cloud-based SaaS initiatives, managed campaigns, and delivered measurable improvements in efficiency and user satisfaction.

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Experience Level

Expert
Intermediate

Language

English
Fluent

Work Experience

Marketing Manager at Stock Trim and Every Shot
April 1, 2024 - March 10, 2026
Managed B2B SaaS marketing initiatives, onboarding of new clients, stakeholder engagement, community building, user journey mapping, training and facilitation, and content creation to strengthen customer retention.
Product Manager at Data.com
September 1, 2021 - November 1, 2024
Led product strategy for cloud-based enterprise SaaS; defined roadmaps, gathered customer feedback, documented MVPs, and coordinated cross-functional teams in Agile to drive adoption and ROI.
Cloud Product Owner at ICTM
March 1, 2021 - September 1, 2021
Owned cloud product direction; defined MVPs; collaborated with distributed teams; conducted UAT and feedback sessions; improved product delivery.
Kaizen Project Consultant / Digital Manager at Kaizen
June 1, 2018 - June 1, 2020
Led Office 365 and Teams rollout; facilitated cross-functional collaboration; drove change management; delivered customer feedback sessions; trained 500+ employees.
Digital Facilitator at AlphaCert
April 1, 2018 - June 1, 2018
Led website refresh including content and UX improvements; collaborated with senior staff, developers, and business analysts to improve digital presence.
Quality Experience Consultant at Sovereign (now AIA)
March 1, 2017 - December 1, 2017
Created monthly CX metrics; mapped customer journeys; led customer feedback sessions; developed training materials.
Global Demand Planning Coordinator at Ice Breaker
January 1, 2014 - February 1, 2017
Coordinated international data management; managed reporting; drove process improvements and data integrity.
Planner at Fletcher EQRA
April 1, 2011 - December 1, 2013
Administered projects across EQC, contractors, customers and supervisors; created user guides; managed weekly reporting; trained planning staff.

Education

BA (Hons) at Arts Institute at Bournemouth
January 1, 2003 - January 1, 2006
UX Fundamentals at UX Gymnasium
January 1, 2018 - March 18, 2026
BA Essentials Master Class at Bridging the Gap
January 1, 2016 - March 18, 2026
Business Systems Analysis at SoftEd
January 1, 2016 - March 18, 2026
Certified Scrum Product Owner at Equinox IT
January 1, 2017 - March 18, 2026
Product Management Professional Development at LinkedIn Learning
January 1, 2021 - March 18, 2026

Qualifications

Certified Scrum Product Owner
January 1, 2017 - March 18, 2026
Business Systems Analysis
January 1, 2016 - March 18, 2026
BA Essentials Master Class
January 1, 2016 - March 18, 2026
Product Management Professional Development
January 1, 2021 - March 18, 2026
UX Fundamentals
January 1, 2018 - March 18, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Other

Experience Level

Expert
Intermediate