I am a Marketing Leader with 8+ years of experience leading cross-functional teams and driving revenue growth across B2B, Retail, and CPG. I specialize in GTM strategy, CRM, and loyalty programs for 30+ locations, with a track record of ROI optimization and lifecycle marketing for global leaders, including Unilever and Pfizer. I’m bilingual in English and Spanish and thrive in data-driven, collaborative environments. I bring a hands-on, results-oriented approach to cross-functional teams and have a proven ability to scale operations and align regional efforts for nationwide or multi-market expansions.

Carolina Diaz

I am a Marketing Leader with 8+ years of experience leading cross-functional teams and driving revenue growth across B2B, Retail, and CPG. I specialize in GTM strategy, CRM, and loyalty programs for 30+ locations, with a track record of ROI optimization and lifecycle marketing for global leaders, including Unilever and Pfizer. I’m bilingual in English and Spanish and thrive in data-driven, collaborative environments. I bring a hands-on, results-oriented approach to cross-functional teams and have a proven ability to scale operations and align regional efforts for nationwide or multi-market expansions.

Available to hire

I am a Marketing Leader with 8+ years of experience leading cross-functional teams and driving revenue growth across B2B, Retail, and CPG. I specialize in GTM strategy, CRM, and loyalty programs for 30+ locations, with a track record of ROI optimization and lifecycle marketing for global leaders, including Unilever and Pfizer.

I’m bilingual in English and Spanish and thrive in data-driven, collaborative environments. I bring a hands-on, results-oriented approach to cross-functional teams and have a proven ability to scale operations and align regional efforts for nationwide or multi-market expansions.

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Experience Level

Expert
Expert
Expert
Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

Marketing Communications Specialist (Consultant) at Grow Women's Leaders
January 1, 2025 - Present
Directed the national strategic rollout of the Nurture brand, ensuring scalable growth and cross-regional alignment. Optimized operational governance and execution standards, improving scalability for nationwide expansion. Established KPI frameworks and data dashboards to drive accountability and evidence-based decision-making.
Marketing Consultant at Self-employed (Freelance)
January 1, 2023 - Present
Delivered strategic marketing for high-stake clients, including the Workers' Compensation Board of Alberta and various health care SMEs. Led digital transformation initiatives by map pinning customer journeys and implementing HubSpot/Salesforce CRM optimizations. Executed bilingual content strategies (EN/ES) and deployed GA4 dashboards to monitor campaign performance.
Client Engagement & Marketing Specialist at Equisoft (Remote)
January 1, 2020 - January 1, 2023
Spearheaded B2B demand generation for LATAM markets, significantly increasing pipeline growth for technical software. Boosted MQL-to-SQL conversion rates by 15% through sales-aligned assets (webinars, case studies). Managed end-to-end automated email marketing and high-profile industry events to support complex product adoption.
National Marketing Manager at SHV Holdings (Makro Colombia)
January 1, 2016 - January 1, 2020
Led a 26-person cross-functional team (Digital, CRM, Events) with full P&L ownership for 30+ retail locations. Drove 25% quarterly sales growth via advanced customer segmentation and promotional planning. Reduced customer churn by 8% by redesigning national loyalty programs and CRM lifecycle workflows. Directed the LEED Gold flagship store launch and chaired the Sustainability Committee.
Senior Marketing Manager at Unilever; Pfizer; Terpel Colombia
January 1, 2009 - January 1, 2016
Senior Marketing Manager (Unilever) responsible for end-to-end brand strategy and P&L for major consumer goods lines. National product launches delivered 25% sales growth in year one for a national retail rollout. Led high-impact campaigns featuring elite athletes, driving significant brand lift and awareness across regulated and mainstream channels.

Education

Postgraduate Certificate in Digital Marketing at University of Alberta
January 1, 2024 - January 1, 2024
Master’s Degree in Marketing Management at CAES A, Colombia
January 11, 2030 - March 18, 2026
Bachelor’s Degree in Business Administration at Universidad de Los Andes, Colombia
January 11, 2030 - March 18, 2026

Qualifications

Organic & Paid Digital Tactics
January 11, 2030 - March 18, 2026
Content Marketing
January 11, 2030 - March 18, 2026
Analytics & Reporting
January 11, 2030 - March 18, 2026

Industry Experience

Media & Entertainment, Professional Services, Retail, Software & Internet