Available to hire
Hi, I’m Edward Powers, a technical support and training specialist focused on helping K-12 districts navigate the Infinite Campus system. I translate complex technical issues into clear, actionable steps and deliver engaging professional development sessions for administrators and staff.
Beyond my district work, I have a diverse background as an educator, radio affiliate relations professional, and musician. I enjoy blending technology, education, and creative performance — from voiceover work to guitar instruction — to help teams learn, collaborate, and excel.
Skills
Experience Level
Intermediate
Work Experience
Program Specialist at Nassau BOCES
January 1, 2023 - PresentProvide technical support to K-12 school districts using the Infinite Campus student information system; Deliver support through phone, email, the Incident IQ ticketing system, and Microsoft Teams; Troubleshoot system issues and guide district personnel through solution; Conduct workshops and professional development sessions for administrators, clerical staff, and school personnel; Travel to school districts to provide hands-on training and implementation support
Educator at Various New York school districts
January 1, 2013 - January 1, 2023 Served in various capacities including leave replacement, building substitute and teaching assistant; Provided informal technology support for classroom hardware, software, and computer-based testing platforms; After school club facilitator - Guitar Club
Affiliate Relations Professional at Westwood One Radio Networks, ABC Radio Networks, Premiere Radio Networks, MediaAmerica/Jones Radio Networks
January 1, 1993 - January 1, 2008Radio syndication of nationally-known brands and Radio Hall of Fame personalities: music, sports, weather, news and talk radio programming; Consulted hundreds of radio stations regarding programming decisions; Provided technical and programming support to hundreds of radio affiliates nationwide
Doorman/Concierge at 345 East 69th Street Owners Corporation
January 1, 2014 - PresentSeasonal replacement / summer relief
Education
Master of Science in Childhood Education at New York Institute of Technology
January 11, 2030 - January 1, 2013Bachelor of Arts in Mass Communications at West Virginia University
January 11, 2030 - January 1, 1992Certificate in Broadcasting at New York University, School of Professional Continuing Studies
January 11, 2030 - January 1, 2002Qualifications
New York State Certification - Childhood Education
January 11, 2030 - March 19, 2026Certificate in Broadcasting
January 11, 2030 - January 1, 2002Industry Experience
Education, Media & Entertainment, Telecommunications, Professional Services
Skills
Experience Level
Intermediate
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