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I am a motivated and versatile professional with experience in retail, customer service, marketing, and HORECA. I have developed strong skills in team coordination, customer satisfaction, multitasking, and operations management. From starting as a sales assistant to becoming a shift leader, I have learned how to lead teams effectively, ensure daily tasks are completed, and maintain excellent customer service standards. My experience in marketing and social media has given me a creative edge, while my time in HORECA as a receptionist and bartender strengthened my communication and problem-solving skills in fast-paced environments.…I am a motivated and versatile professional with experience in retail, customer service, marketing, and HORECA. I have developed strong skills in team coordination, customer satisfaction, multitasking, and operations management. From starting as a sales assistant to becoming a shift leader, I have learned how to lead teams effectively, ensure daily tasks are completed, and maintain excellent customer service standards. My experience in marketing and social media has given me a creative edge, while my time in HORECA as a receptionist and bartender strengthened my communication and problem-solving skills in fast-paced environments.

Ana-Maria Bejinaru

Social Media Manager, Brand Designer, Designer, +2

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I am a motivated and versatile professional with experience in retail, customer service, marketing, and HORECA. I have developed strong skills in team coordination, customer satisfaction, multitasking, and operations management. From starting as a sales assistant to becoming a shift leader, I have learned how to lead teams effectively, ensure daily tasks are completed, and maintain excellent customer service standards. My experience in marketing and social media has given me a creative edge, while my time in HORECA as a receptionist and bartender strengthened my communication and problem-solving skills in fast-paced environments.…I am a motivated and versatile professional with experience in retail, customer service, marketing, and HORECA. I have developed strong skills in team coordination, customer satisfaction, multitasking, and operations management. From starting as a sales assistant to becoming a shift leader, I have learned how to lead teams effectively, ensure daily tasks are completed, and maintain excellent customer service standards. My experience in marketing and social media has given me a creative edge, while my time in HORECA as a receptionist and bartender strengthened my communication and problem-solving skills in fast-paced environments.

Available to hire

I am a motivated and versatile professional with experience in retail, customer service, marketing, and HORECA. I have developed strong skills in team coordination, customer satisfaction, multitasking, and operations management. From starting as a sales assistant to becoming a shift leader, I have learned how to lead teams effectively, ensure daily tasks are completed, and maintain excellent customer service standards.

My experience in marketing and social media has given me a creative edge, while my time in HORECA as a receptionist and bartender strengthened my communication and problem-solving skills in fast-paced environments.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Romanian, Moldavian, Moldovan

Fluent

Spanish; Castilian

Fluent

English

Advanced

Italian

Beginner

Work Experience

Sales Consultant at CCC Group

January 1, 2026 - March 1, 2026

Assisted customers with product selection and provided excellent customer service. Processed incoming stock, organized shelves, and managed inventory. Handled daily cash register operations and store closing procedures. Managed administrative tasks, including document handling, reporting, and store records. Maintained store presentation and visual merchandising standards. Built strong relationships with customers, resulting in positive feedback and repeat business.

Shift Supervisor at Pepco

August 1, 2025 - October 1, 2025

Managed daily store operations and supervised staff during shifts. Ensured completion of daily tasks, including cash handling, inventory, and administrative duties. Maintained high standards of customer service and store organization. Supported and trained team members to ensure smooth workflow and compliance with store policies.

Social Media Manager at Neurith Media

December 1, 2024 - May 1, 2025

Planned, created, and published content across multiple social media platforms (Instagram, Facebook, LinkedIn). Developed marketing campaigns aligned with company goals and target audience. Designed graphics, visuals, and multimedia content to increase engagement. Monitored social media analytics and adjusted strategies to optimize performance. Engaged with followers, responded to messages, and managed online community interactions. Coordinated with internal teams to maintain brand consistency and support promotional activities.

Key Account Manager

June 1, 2024 - December 1, 2024

Managed client accounts and maintained strong professional relationships. Acted as the main point of contact between clients and internal teams. Identified client needs and ensured delivery of tailored solutions. Coordinated marketing activities to support client goals and campaigns. Planned and executed content and communication strategies. Monitored campaign performance and provided reports and insights. Collaborated with teams across marketing, design, and operations.

Call Center Agent at Europe Energy Service

March 1, 2024 - June 1, 2024

Provided high-quality customer support via phone, email, and chat. Handled customer inquiries, complaints, and requests efficiently and professionally. Documented interactions and updated customer records accurately. Assisted in resolving issues by coordinating with other departments. Followed company procedures and guidelines to maintain service standards.

Pastry Chef at BCC Pan Impex

September 1, 2020 - January 1, 2023

Prepared and baked bread, pastries, and other baked goods according to recipes and quality standards. Supervised and coordinated the bakery team, ensuring smooth daily operations. Managed inventory of ingredients and ensured proper storage. Maintained cleanliness, hygiene, and safety standards in the kitchen and baking area. Assisted in decorating pastries and arranging products for display. Trained new team members and monitored their performance.

Front Desk Receptionist at Hotel Estrella Madrid

May 1, 2018 - February 1, 2020

Managed check-in and check-out for guests efficiently. Provided excellent customer service and resolved guest inquiries. Assisted at the bar, preparing and serving drinks to customers. Handled reservations, phone calls, and email communications. Coordinated with housekeeping and other departments to ensure smooth operations.

Waitress at Tio Pepe

October 1, 2017 - March 1, 2018

Welcome and assist guests, ensuring high-quality customer service. Manage check-in and check-out procedures efficiently. Handle bookings, reservations, and phone/email inquiries.