K. H. D. Thisuri Dewmini

Efficiently picked and packed orders using handheld scanners, maintaining over 99% accuracy and ensuring correct shipments. Optimized picking routes and packing workflows, consistently exceeding daily order targets while using scanning technology for faster processing. Used barcode scanners to track stock levels and verify items, preventing errors and supporting accurate inventory management.

Delivered high-quality customer support by resolving client inquiries and technical issues efficiently, contributing to strong customer satisfaction. Managed inventory transactions, returns, and procurement processes to maintain smooth operational workflows. Supported successful promotional product launches through coordination with marketing and logistics teams.

Coordinated multiple client programmes, ensuring delivery within schedules and allocated budgets. Strengthened client relationships by acting as a key liaison between internal teams and external stakeholders. Prepared detailed progress reports and maintained accurate documentation for senior management decision-making.