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I am a motivated MSc International Business Management graduate from De Montfort University with a Merit, bringing strong analytical, organisational, and communication skills to the table. I have experience in customer service, programme coordination, and operational supervision across international environments, and I am adept at problem solving, teamwork, and adapting to dynamic business settings. I am passionate about global business development, relationship management, and contributing strategic insight to organisational success. I also bring skills in digital communication and content creation, adding creativity and modern digital awareness to professional environments.…I am a motivated MSc International Business Management graduate from De Montfort University with a Merit, bringing strong analytical, organisational, and communication skills to the table. I have experience in customer service, programme coordination, and operational supervision across international environments, and I am adept at problem solving, teamwork, and adapting to dynamic business settings. I am passionate about global business development, relationship management, and contributing strategic insight to organisational success. I also bring skills in digital communication and content creation, adding creativity and modern digital awareness to professional environments.

K. H. D. Thisuri Dewmini

Project Manager, Content Creator, Content Producer, +2

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I am a motivated MSc International Business Management graduate from De Montfort University with a Merit, bringing strong analytical, organisational, and communication skills to the table. I have experience in customer service, programme coordination, and operational supervision across international environments, and I am adept at problem solving, teamwork, and adapting to dynamic business settings. I am passionate about global business development, relationship management, and contributing strategic insight to organisational success. I also bring skills in digital communication and content creation, adding creativity and modern digital awareness to professional environments.…I am a motivated MSc International Business Management graduate from De Montfort University with a Merit, bringing strong analytical, organisational, and communication skills to the table. I have experience in customer service, programme coordination, and operational supervision across international environments, and I am adept at problem solving, teamwork, and adapting to dynamic business settings. I am passionate about global business development, relationship management, and contributing strategic insight to organisational success. I also bring skills in digital communication and content creation, adding creativity and modern digital awareness to professional environments.

Available to hire

I am a motivated MSc International Business Management graduate from De Montfort University with a Merit, bringing strong analytical, organisational, and communication skills to the table. I have experience in customer service, programme coordination, and operational supervision across international environments, and I am adept at problem solving, teamwork, and adapting to dynamic business settings.

I am passionate about global business development, relationship management, and contributing strategic insight to organisational success. I also bring skills in digital communication and content creation, adding creativity and modern digital awareness to professional environments.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Sinhala, Sinhalese

Fluent

Work Experience

Picking & Packing at Xact Packing

September 1, 2025 - January 1, 2026

Efficiently picked and packed orders using handheld scanners, maintaining over 99% accuracy and ensuring correct shipments. Optimized picking routes and packing workflows, consistently exceeding daily order targets while using scanning technology for faster processing. Used barcode scanners to track stock levels and verify items, preventing errors and supporting accurate inventory management.

Customer Service Representative at Macdroid UK, Wigston

October 1, 2024 - September 1, 2025

Delivered high-quality customer support by resolving client inquiries and technical issues efficiently, contributing to strong customer satisfaction. Managed inventory transactions, returns, and procurement processes to maintain smooth operational workflows. Supported successful promotional product launches through coordination with marketing and logistics teams.

Associate Program Lead at Talentcare International Pvt Ltd, Sri Lanka

August 1, 2023 - March 1, 2024

Coordinated multiple client programmes, ensuring delivery within schedules and allocated budgets. Strengthened client relationships by acting as a key liaison between internal teams and external stakeholders. Prepared detailed progress reports and maintained accurate documentation for senior management decision-making.

Assistant Supervisor at TAF Lanka Jenitereals Works, Sri Lanka

December 1, 2022 - July 1, 2023

Supervised staff in a manufacturing environment, ensuring compliance with operational and quality standards. Monitored inventory levels and coordinated procurement to support production continuity. Tracked production metrics and contributed to process improvements that enhanced operational efficiency.