Salahadin Saad Albahir

Available to hire

Work Experience

Online Educator / Team Leader (Client Services) at Last Call 24, Edmonton, AB
January 1, 2014 - Present
Accomplished high-volume client inquiries by triaging service requests, identifying needs, and coordinating solutions across an international support team; established scalable service operations and coached team members to follow approved delivery procedures; improved service quality and client retention across time zones.
Customer Service Associate (Retail & Automotive) at Walmart, Edmonton, AB
January 1, 2011 - December 31, 2012
Processed high-volume POS transactions with cash, debit, and credit; identified customer needs, recommended automotive parts and household items, and contributed to department sales targets; documented trends for inventory planning and replenishment.
Bakery Manager (Customer-Facing Retail) at Independent Business, Khartoum, Sudan
January 1, 2004 - December 31, 2010
Managed front-counter service, walk-in orders, and payments; forecasted demand, coordinated suppliers, and ensured stock availability; executed pricing and promotions to maintain steady customer traffic.
Online Educator / Team Leader (Client Services) at Last Call 24
January 1, 2014 - Present
Triage high-volume client inquiries, assess needs, respond with solutions, and coordinate cross-functional actions across time zones to ensure consistent service delivery and client satisfaction.
Customer Service Associate (Retail & Automotive) at Walmart
January 1, 2011 - January 1, 2012
Processed high-volume POS transactions with accuracy; identified customer needs, recommended automotive parts and household items; contributed to sales target achievement.
Bakery Manager (Customer-Facing Retail) at Independent Business
January 1, 2004 - January 1, 2010
Managed front-counter service, forecasting/fulfilling demand, coordinating inventory and supplier orders, and executing pricing/promotions to maintain steady customer traffic.

Education

Bachelor of Economics at Cairo University (Khartoum Campus)
January 11, 2030 - January 1, 1990
Bachelor of Economics at Cairo University (Khartoum Campus), Khartoum, Sudan
January 11, 2030 - January 1, 1990
Bachelor of Economics at Cairo University (Khartoum Campus), Khartoum, Sudan
January 11, 2030 - January 1, 1990

Qualifications

General Employment Training
January 1, 2024 - March 19, 2026
FOIP & FOCUS on Privacy Certificate
January 1, 2016 - March 19, 2026
MICROSOFT Official Academic Course
January 1, 2011 - March 19, 2026
General Employment Training
January 1, 2024 - March 19, 2026
FOIP & FOCUS on Privacy Certificate
January 1, 2016 - March 19, 2026
MICROSOFT Official Academic Course
January 1, 2011 - March 19, 2026
General Employment Training
January 11, 2030 - January 1, 2024
FOIP & FOCUS on Privacy Certificate
January 11, 2030 - January 1, 2016
MICROSOFT Official Academic Course
January 11, 2030 - January 1, 2011
FOIP & FOCUS on Privacy Certificate
January 11, 2030 - January 1, 2016
General Employment Training
January 11, 2030 - January 1, 2024
MICROSOFT Official Academic Course
January 11, 2030 - January 1, 2011
General Employment Training
January 11, 2030 - January 1, 2024
FOIP / Privacy Awareness Certificate
January 11, 2030 - January 1, 2016
FOIP & FOCUS on Privacy Certificate
January 11, 2030 - January 1, 2016
MICROSOFT Official Academic Course
January 11, 2030 - January 1, 2011
FOIP / Privacy Awareness
January 11, 2030 - January 1, 2016
FOIP & FOCUS on Privacy Certificate
January 11, 2030 - January 1, 2016
General Employment Training
January 11, 2030 - January 1, 2024
MICROSOFT Official Academic Course
January 11, 2030 - January 1, 2011

Industry Experience

Retail, Education, Professional Services, Media & Entertainment
    paper Arabic teacher

    Teaching Arabic to all ,in modern easy way.
    Teaching Math to grade one to 6,helping students that fear from math ,to reach point, the like, love it.
    Leading new comers From, Arabs state ,Africa, to west, to integrate, fast adopt western values, respect law, know their rights, duty. Help them to establish social media, link, sites.