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Hi, I’m Haythem Bel Hadj Ali. I’m a results-driven professional with over 12 years of experience spanning customer service, operations, retail, e-commerce, and international trade. I excel at coordinating with shipping and import/export partners, leading end-to-end logistics, and driving supplier coordination and workflow optimization to deliver efficiency, accuracy, and top-notch service. I thrive in fast-paced environments, enjoy building strong teams, and continuously push for SOP improvements, data-driven purchasing decisions, and higher customer satisfaction. I’m passionate about turning complex challenges into actionable plans and delivering measurable results across multi-category showrooms and cross-functional projects.…Hi, I’m Haythem Bel Hadj Ali. I’m a results-driven professional with over 12 years of experience spanning customer service, operations, retail, e-commerce, and international trade. I excel at coordinating with shipping and import/export partners, leading end-to-end logistics, and driving supplier coordination and workflow optimization to deliver efficiency, accuracy, and top-notch service. I thrive in fast-paced environments, enjoy building strong teams, and continuously push for SOP improvements, data-driven purchasing decisions, and higher customer satisfaction. I’m passionate about turning complex challenges into actionable plans and delivering measurable results across multi-category showrooms and cross-functional projects.

Haythem Bel Hadj Ali

Product Designer, Brand Designer, Logo Designer, +7

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Hi, I’m Haythem Bel Hadj Ali. I’m a results-driven professional with over 12 years of experience spanning customer service, operations, retail, e-commerce, and international trade. I excel at coordinating with shipping and import/export partners, leading end-to-end logistics, and driving supplier coordination and workflow optimization to deliver efficiency, accuracy, and top-notch service. I thrive in fast-paced environments, enjoy building strong teams, and continuously push for SOP improvements, data-driven purchasing decisions, and higher customer satisfaction. I’m passionate about turning complex challenges into actionable plans and delivering measurable results across multi-category showrooms and cross-functional projects.…Hi, I’m Haythem Bel Hadj Ali. I’m a results-driven professional with over 12 years of experience spanning customer service, operations, retail, e-commerce, and international trade. I excel at coordinating with shipping and import/export partners, leading end-to-end logistics, and driving supplier coordination and workflow optimization to deliver efficiency, accuracy, and top-notch service. I thrive in fast-paced environments, enjoy building strong teams, and continuously push for SOP improvements, data-driven purchasing decisions, and higher customer satisfaction. I’m passionate about turning complex challenges into actionable plans and delivering measurable results across multi-category showrooms and cross-functional projects.

Available to hire

Hi, I’m Haythem Bel Hadj Ali. I’m a results-driven professional with over 12 years of experience spanning customer service, operations, retail, e-commerce, and international trade. I excel at coordinating with shipping and import/export partners, leading end-to-end logistics, and driving supplier coordination and workflow optimization to deliver efficiency, accuracy, and top-notch service.

I thrive in fast-paced environments, enjoy building strong teams, and continuously push for SOP improvements, data-driven purchasing decisions, and higher customer satisfaction. I’m passionate about turning complex challenges into actionable plans and delivering measurable results across multi-category showrooms and cross-functional projects.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Fluent

Indonesian

Fluent

French

Advanced

Malay

Beginner

Italian

Beginner

Spanish; Castilian

Beginner

German

Beginner

Work Experience

Freelancer – Research & Development at Self-employed / Freelancer

October 1, 2025 - Present

Analyze bottlenecks and solutions, potential development.

Supervisor at Ansar Gallery

April 1, 2024 - January 31, 2026

Supervise showroom operations, stock management, and sales workflow for multiple product categories. Oversee staff performance, ensure adherence to SOPs, and enhance operational efficiency. Implemented showroom display upgrade projects increasing display capacity by 15% within budget. Supported data analytics integration for purchasing, improving accuracy and decision-making. Led “Product of the Month” strategy reducing aging stock and improving sales turnover.

Assistant Manager at Fleureinternational

November 1, 2018 - January 31, 2023

Handling daily operations and logistics across multiple sectors including Manufacturing, E-Commerce, F&B, Import-Export, Real Estate. Coordinating with suppliers and shipping companies ensuring smooth operations and timely deliveries. Implementing customer service and operational development initiatives increasing efficiency and satisfaction.

Marketing Executive at Jatiproton

September 1, 2017 - October 31, 2018

Promote projects through online and offline marketing campaigns. Handled client communication and ensured customer satisfaction.

Online Marketing Executive at FL Malaysia

October 1, 2016 - July 31, 2017

Supporting e-commerce operations and digital promotions for company services. Assisting customers with online transactions and inquiries.

Guest Service Associate at Saujana Hotel & Resort

September 1, 2015 - December 31, 2015

Provided exceptional guest support for Arabic-speaking clients ensuring smooth stay and satisfaction.

Founder at NGreen

January 1, 2010 - January 31, 2014

Online business promoting camping and outdoor tools. Oversaw marketing, logistics, and customer service operations.

Freelancer – Research & Development at Freelancer

October 1, 2025 - Present

Analyze bottlenecks and develop potential solutions for research and development projects.

Education

Diploma in Management at Higher Institute of Economic Studies & Management, Tunis

January 1, 2008 - December 31, 2009

Certification in Online Marketing at Higher Institute of Economic Studies & Management, Tunis

January 1, 2010 - December 31, 2011

Spanish Language A1 at Cervantes Institute, Tunis

January 1, 2012 - December 31, 2013

German Language A1 at Goethe Institute, Tunis

January 1, 2013 - December 31, 2014

Diploma in Management at Higher Institute of Economic Studies & Management, Tunis

January 1, 2008 - January 1, 2009

Qualifications

Diploma in Management

January 1, 2008 - December 31, 2009

Certification in Online Marketing

January 1, 2010 - December 31, 2011

Spanish Language A1

January 1, 2012 - December 31, 2013

German Language A1

January 1, 2013 - December 31, 2014

Certification in Online Marketing

January 1, 2010 - January 1, 2011

Industry Experience

Retail, Consumer Goods, Manufacturing, Travel & Hospitality, Transportation & Logistics, Real Estate & Construction, Software & Internet, Media & Entertainment, Professional Services, Other, Wholesale & Distribution