HB

Haythem Bel Hadj Ali

Available to hire

Hi, I’m Haythem Bel Hadj Ali. I’m a results-driven professional with over 12 years of experience spanning customer service, operations, retail, e-commerce, and international trade.

About

Hi, I’m Haythem Bel Hadj Ali. I’m a results-driven professional with over 12 years of experience spanning customer service, operations, retail, e-commerce, and international trade. I excel at coordinating with shipping and import/export partners, leading end-to-end logistics, and driving supplier coordination and workflow optimization to deliver efficiency, accuracy, and top-notch service.

I thrive in fast-paced environments, enjoy building strong teams, and continuously push for SOP improvements, data-driven purchasing decisions, and higher customer satisfaction. I’m passionate about turning complex challenges into actionable plans and delivering measurable results across multi-category showrooms and cross-functional projects.

  • 13 years' experience
  • Joined March 2026

Languages

  • ArabicFluent
  • EnglishFluent
  • IndonesianFluent
  • FrenchAdvanced
  • MalayBeginner
  • ItalianBeginner
  • Spanish; CastilianBeginner
  • GermanBeginner

Industry experience

  • Retail
  • Consumer Goods
  • Manufacturing
  • Travel & Hospitality
  • Transportation & Logistics
  • Real Estate & Construction
  • Software & Internet
  • Media & Entertainment
  • Professional Services
  • Other
  • Wholesale & Distribution

Work experience· 8 roles

Freelancer – Research & Development · FreelancerOct 2025 – Present · 1 yr 2 mos

Analyze bottlenecks and develop potential solutions for research and development projects.

Freelancer – Research & Development · Self-employed / FreelancerOct 2025 – Present · 1 yr 2 mos

Analyze bottlenecks and solutions, potential development.

Supervisor · Ansar GalleryApr 2024 – Jan 2026 · 1 yr 10 mos

Supervise showroom operations, stock management, and sales workflow for multiple product categories. Oversee staff performance, ensure adherence to SOPs, and enhance operational efficiency. Implemented showroom display upgrade projects increasing display capacity by 15% within budget. Supported data analytics integration for purchasing, improving accuracy and decision-making. Led “Product of the Month” strategy reducing aging stock and improving sales turnover.

Assistant Manager · FleureinternationalNov 2018 – Jan 2023 · 4 yrs 3 mos
Marketing Executive · JatiprotonSep 2017 – Oct 2018 · 1 yr 2 mos
Online Marketing Executive · FL MalaysiaOct 2016 – Jul 2017 · 10 mos
Guest Service Associate · Saujana Hotel & ResortSep 2015 – Dec 2015 · 4 mos
Founder · NGreenJan 2010 – Jan 2014 · 4 yrs 1 mo

Education· 5

Diploma in Management · Higher Institute of Economic Studies & Management, Tunis2008 – 2009
Certification in Online Marketing · Higher Institute of Economic Studies & Management, Tunis2010 – 2011
Spanish Language A1 · Cervantes Institute, Tunis2012 – 2013
German Language A1 · Goethe Institute, Tunis2013 – 2014

Certifications and awards· 5

Diploma in Management2008 – 2009
Certification in Online Marketing2010 – 2011
Spanish Language A12012 – 2013
German Language A12013 – 2014

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