Marek Forró
Hi, I’m Marek Forró, a detail-oriented IT & Customer Support Specialist with hands-on experience in troubleshooting, ticket management, and clear client communication.
About
Hi, I’m Marek Forró, a detail-oriented IT & Customer Support Specialist with hands-on experience in troubleshooting, ticket management, and clear client communication. I excel at resolving both technical and user-related issues promptly while upholding high service standards.
In addition to my IT work, I freelance in video editing and voice acting, blending technical proficiency with creativity. I’m proactive, collaborative, and comfortable managing end-to-end projects and collaborating with private clients and small businesses.
- 4 years' experience
- Joined March 2026
Languages
- SlovakFluent
- EnglishFluent
Industry experience
- Computers & Electronics
- Software & Internet
- Media & Entertainment
- Professional Services
More experts in Sofia, Bulgaria
Work experience· 6 roles
Provide high-quality technical and non-technical support to customers. Troubleshoot and resolve product- and service-related issues promptly. Collaborate with team members to achieve performance, accuracy, and satisfaction targets. Apply analytical thinking to improve customer experience and service efficiency.
Provide technical and non-technical support to consumers, ensuring timely issue resolution. Collaborate with team members to meet performance and quality targets. Apply strong problem-solving skills to improve customer satisfaction.
Produced professional video and voiceover projects for private clients and small businesses. Delivered customized media solutions, meeting strict quality and delivery standards. Managed end-to-end project communication, revisions, and delivery independently.
Education
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