UX Design Intern at Philips Healthcare

Redesigned an internal procurement platform serving 1,000+ employees, improving task completion efficiency by 30% through UX improvements and streamlined workflows. Applied design thinking to translate complex business requirements into intuitive user flows, balancing user needs with system constraints. Conducted iterative user research across diverse stakeholders to validate hypotheses and inform strategic product decisions. Collaborated closely with engineering to ensure feasibility and maintain high design quality throughout implementation.

Experience Design Intern at Bosch Security Systems

Designed a digital training platform for complex enterprise security products (BVMS, DIVAR IP), simplifying technical onboarding for international users across multiple regions. Drove cross-functional alignment between product, engineering, and training teams to define coherent product strategy and ensure consistent educational experiences. Employed a systematic design approach focused on reusable components and scalable information architecture to support future platform growth.

Experience Designer at Bajaj Finserv Health

Designed and shipped critical COVID-care booking flows handling millions of transactions, reducing booking completion time by 40% during peak pandemic demand through optimized user journeys. Navigated complex healthcare regulations around transactions and payments while maintaining a seamless UX. Leveraged user data and quantitative metrics to validate decisions and iteratively improve high-stakes features in a fast-paced environment. Collaborated with engineering and data science teams to run A/B tests and measure impact on conversions and user satisfaction.

Design Consultant & Team Lead at Manastik Healthcare

Led a 5-person design team through end-to-end product development of a dementia care mobile app from concept to launch, achieving 95% user satisfaction in post-launch surveys. Defined product vision and design strategy for a greenfield healthcare product, translating ambiguous stakeholder requirements into a clear execution roadmap and design specifications. Negotiated trade-offs between development speed and user value across product, engineering, and business stakeholders. Established a design system and component library to ensure visual consistency across the product ecosystem.