Hi, I'm Iyed Ghabri, a results-driven sales and marketing professional with a passion for building client relationships and driving growth. I excel at turning customer needs into tailored solutions, delivering top-quality service, and exceeding targets with a friendly, collaborative approach. I have hands-on experience across customer service, CRM, content creation, event planning, and digital marketing. I enjoy working with teams to craft engaging campaigns, manage campaigns end-to-end, and provide excellent support to clients and visitors.

Hi, I'm Iyed Ghabri, a results-driven sales and marketing professional with a passion for building client relationships and driving growth. I excel at turning customer needs into tailored solutions, delivering top-quality service, and exceeding targets with a friendly, collaborative approach. I have hands-on experience across customer service, CRM, content creation, event planning, and digital marketing. I enjoy working with teams to craft engaging campaigns, manage campaigns end-to-end, and provide excellent support to clients and visitors.

Available to hire

Hi, I’m Iyed Ghabri, a results-driven sales and marketing professional with a passion for building client relationships and driving growth. I excel at turning customer needs into tailored solutions, delivering top-quality service, and exceeding targets with a friendly, collaborative approach.

I have hands-on experience across customer service, CRM, content creation, event planning, and digital marketing. I enjoy working with teams to craft engaging campaigns, manage campaigns end-to-end, and provide excellent support to clients and visitors.

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Skills

Experience Level

Expert

Language

Arabic
Fluent
English
Advanced
French
Advanced

Work Experience

Marketing Representative at AL Baraka Lulu Marble Trading
January 1, 2024 - January 1, 2025
Promoted products and services to attract new customers and grow brand awareness. Built strong client relationships through regular communication and follow-up. Participated in local events and promotions to boost visibility. Collaborated on content and marketing materials; represented the brand with professionalism and enthusiasm.
Bank Teller at Agricultural National Bank of Tunisia
January 1, 2023 - January 1, 2024
Handled deposits and withdrawals, currency exchange, and basic banking transactions. Verified customer identity, ensured AML compliance, balanced cash drawer, and provided information on accounts and products. Escalated unusual activities and referred customers as needed.
Marketing Assistant at Various
January 1, 2020 - January 1, 2021
Supported marketing campaigns from planning to execution; assisted with content creation for social media, email, and print materials; managed social accounts and monitored engagement. Conducted basic market research and tracked campaign performance.
Customer Support / Call Center Agent at Cesar Call Center
January 1, 2017 - January 1, 2020
Handled calls and emails, diagnosed and resolved technical issues; served as the first point of contact for customers; performed remote troubleshooting; used soft skills to calm customers; upsold where appropriate; maintained customer data accuracy.
Events Manager / Marketing & Campaign Coordinator at Various Partners
January 1, 2020 - January 1, 2022
Managed events; negotiated with partners; supported marketing campaigns from planning to execution; created content for social media and campaigns; maintained databases and tracked performance; coordinated with vendors and assisted in event planning.

Education

Secondary School at Arts Maknessy Secondary School
January 11, 2030 - January 1, 2016

Qualifications

Economics for Capital Markets
January 11, 2030 - January 1, 2021
Introduction to Business Intelligence
January 11, 2030 - January 1, 2021

Industry Experience

Financial Services, Retail, Media & Entertainment, Professional Services, Education