I am a Business Administration graduate with an Entrepreneurship focus, bringing 5+ years of customer service excellence and proven digital marketing results. I specialize in managing content calendars, trend research, and leveraging AI/CRM tools to boost engagement. I blend strong interpersonal skills from high-volume service environments with technical marketing know-how to deliver value from day one.

I am a Business Administration graduate with an Entrepreneurship focus, bringing 5+ years of customer service excellence and proven digital marketing results. I specialize in managing content calendars, trend research, and leveraging AI/CRM tools to boost engagement. I blend strong interpersonal skills from high-volume service environments with technical marketing know-how to deliver value from day one.

Available to hire

I am a Business Administration graduate with an Entrepreneurship focus, bringing 5+ years of customer service excellence and proven digital marketing results.

I specialize in managing content calendars, trend research, and leveraging AI/CRM tools to boost engagement. I blend strong interpersonal skills from high-volume service environments with technical marketing know-how to deliver value from day one.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Marketing Intern at Grow Your Business
April 1, 2025 - October 1, 2025
Scheduled 50+ weekly posts across Instagram, TikTok, YouTube, and Facebook for 5+ client brands. Boosted engagement 25% in 3 months through trend research and campaign strategy. Reached 100K+ users through Meta Ad campaigns; led ideation and reporting in weekly strategy sessions. Created and implemented company-wide SOP for AI-based content production using AI tools.
Marketing Intern at CaddyFlip
January 1, 2024 - June 1, 2024
Built and presented a comprehensive marketing plan including SWOT analysis, audience research, and tactical execution. Proposed influencer partnership that was adopted as the brand's main sponsorship deal. Worked with leadership to refine positioning and drive growth through grassroots strategy.
Bartender & Server at Various Restaurants
January 1, 2020 - Present
Served 80-120 guests per shift in high-volume venues; delivered fast, accurate, and friendly service. Trained new hires on standards, POS, and procedures. Drove off-peak traffic for special events via social and on-campus promotions, turning slow nights into profitable shifts.

Education

B.S. Business Administration – Entrepreneurship at Towson University
January 11, 2030 - August 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services