I'm Susan Parsons, a professional voice talent and quality assurance specialist with over 20 years of experience working with speech recognition systems and structured documentation review. I excel at delivering clear, natural conversational recordings and training materials, and I thrive in remote workflows. I enjoy collaborating with physicians and clients to ensure clarity, accuracy, and high-quality standards. I'm a creative thinker with a passion for advancing voice data for AI model training. I'm excited to bring fresh ideas to a forward-thinking team and contribute to projects that require meticulous attention to detail, reliability, and strong communication.

Susan Parsons

I'm Susan Parsons, a professional voice talent and quality assurance specialist with over 20 years of experience working with speech recognition systems and structured documentation review. I excel at delivering clear, natural conversational recordings and training materials, and I thrive in remote workflows. I enjoy collaborating with physicians and clients to ensure clarity, accuracy, and high-quality standards. I'm a creative thinker with a passion for advancing voice data for AI model training. I'm excited to bring fresh ideas to a forward-thinking team and contribute to projects that require meticulous attention to detail, reliability, and strong communication.

Available to hire

I’m Susan Parsons, a professional voice talent and quality assurance specialist with over 20 years of experience working with speech recognition systems and structured documentation review. I excel at delivering clear, natural conversational recordings and training materials, and I thrive in remote workflows. I enjoy collaborating with physicians and clients to ensure clarity, accuracy, and high-quality standards. I’m a creative thinker with a passion for advancing voice data for AI model training.

I’m excited to bring fresh ideas to a forward-thinking team and contribute to projects that require meticulous attention to detail, reliability, and strong communication.

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Language

English
Fluent

Work Experience

Subcontractor, Medical Records Quality Assurance at Medical Records Quality Assurance International
December 1, 2004 - Present
Remote medical records editing; documentation quality assurance; HIPAA compliance; EHR/EMR auditing; ensured 99% accuracy in medical record documentation; experience across time zones.
Medical Records Quality Assurance International Subcontractor at Remote Medical Records Editing
December 1, 2004 - Present
Remote subcontractor performing medical records editing and quality assurance. Ensured HIPAA compliance and accuracy of medical record documentation. Audited EMR/EHR systems; improved patient care by timely access to accurate records; achieved 99% accuracy in medical record documentation. Worked across multi-country health care documentation standards and across time zones.

Education

Bachelor of Arts in Sociology at York University
January 1, 1989 - January 1, 1993
Medical Documentation Specialist Certification at Can-Scribe Career College
January 1, 2002 - January 1, 2004
Bachelor of Arts in Sociology at York University
January 1, 1989 - January 1, 1993
Certificate in Medical Documentation at CanScribe Career College
January 1, 2002 - January 1, 2004
Bachelor of Arts in Sociology at York University, Toronto, Canada
January 1, 1989 - January 1, 2003
Certificate at CanScribe Career College, British Columbia
January 1, 2002 - January 1, 2004

Qualifications

Medical Documentation Specialist Certification
January 1, 2002 - March 22, 2026
CanScribe Career College Certificate
January 1, 2002 - January 1, 2004
CPD Certified HIPAA Compliance Knowledge
January 11, 2030 - March 24, 2026

Industry Experience

Healthcare, Professional Services, Life Sciences, Media & Entertainment