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I’m a meticulous eCommerce operations professional with a passion for clean product data, consistent processes, and cross-channel consistency. I thrive in remote, fast-paced environments and enjoy turning everyday tasks into scalable workflows across Shopify, Amazon, eBay, Etsy, and Walmart. I’m proactive at identifying listing gaps early, translating day-to-day ops into action, and delivering clear reporting that supports better decision-making. I love collaborating with teams across marketplaces to drive revenue, improve customer experience, and keep catalogs accurate and compelling.…I’m a meticulous eCommerce operations professional with a passion for clean product data, consistent processes, and cross-channel consistency. I thrive in remote, fast-paced environments and enjoy turning everyday tasks into scalable workflows across Shopify, Amazon, eBay, Etsy, and Walmart. I’m proactive at identifying listing gaps early, translating day-to-day ops into action, and delivering clear reporting that supports better decision-making. I love collaborating with teams across marketplaces to drive revenue, improve customer experience, and keep catalogs accurate and compelling.

Laura Amellie Bay

Content Creator, Content Producer, Content Designer, +2

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I’m a meticulous eCommerce operations professional with a passion for clean product data, consistent processes, and cross-channel consistency. I thrive in remote, fast-paced environments and enjoy turning everyday tasks into scalable workflows across Shopify, Amazon, eBay, Etsy, and Walmart. I’m proactive at identifying listing gaps early, translating day-to-day ops into action, and delivering clear reporting that supports better decision-making. I love collaborating with teams across marketplaces to drive revenue, improve customer experience, and keep catalogs accurate and compelling.…I’m a meticulous eCommerce operations professional with a passion for clean product data, consistent processes, and cross-channel consistency. I thrive in remote, fast-paced environments and enjoy turning everyday tasks into scalable workflows across Shopify, Amazon, eBay, Etsy, and Walmart. I’m proactive at identifying listing gaps early, translating day-to-day ops into action, and delivering clear reporting that supports better decision-making. I love collaborating with teams across marketplaces to drive revenue, improve customer experience, and keep catalogs accurate and compelling.

Available to hire

I’m a meticulous eCommerce operations professional with a passion for clean product data, consistent processes, and cross-channel consistency. I thrive in remote, fast-paced environments and enjoy turning everyday tasks into scalable workflows across Shopify, Amazon, eBay, Etsy, and Walmart.

I’m proactive at identifying listing gaps early, translating day-to-day ops into action, and delivering clear reporting that supports better decision-making. I love collaborating with teams across marketplaces to drive revenue, improve customer experience, and keep catalogs accurate and compelling.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Subscription Retention & Insights Analyst at Fertility Pregnancy Institute

February 1, 2026 - March 31, 2026

Analyzed subscription declines from Aug 2025 to Mar 2026 to identify root causes of cancellations, failed payments, pauses, and reactivations. Built a structured reporting model in Google Sheets to track KPIs and churn over time. Reviewed support ticket themes to identify friction points and opportunities for revenue recovery. Developed a segmented subscription recovery framework for paused, canceled, and failed-payments customers; created outreach scripts and a 7-day cadence plan.

Marketplace Operations Specialist at Blazy Susan

September 1, 2025 - February 28, 2026

Managed day-to-day marketplace operations across Amazon, eBay, Etsy, TikTok Shop, WooCommerce, and Walmart. Led catalog accuracy, cross-channel pricing checks, and weekly reporting. Streamlined listing uploads, profile optimization, and product imagery coordination to enhance discoverability and conversions.

Marketplace & Store Operations Specialist at Blazy Susan

September 1, 2025 - February 1, 2026

Managed day-to-day marketplace and store operations across Amazon, eBay, Etsy, TikTok Shop, WooCommerce, and Walmart. Reviewed and maintained product titles, descriptions, images, keywords, variations, and item specifics for accuracy and compliance. Monitored pricing, SKUs, bar codes, and availability across sales channels to identify discrepancies early. Maintained spreadsheet-based trackers to monitor listing updates.

eCommerce Operations & Listings Specialist at Adult Client (Details on Request)

February 1, 2025 - January 31, 2026

Improved listing quality by increasing item specifics, fixed category mappings, and aligned titles/descriptions with search intent. Maintained listing consistency and compliance across channels, tracked changes in Google Sheets, and developed processes for accuracy and issue prevention.

E-commerce Customer Service & Site Content Operations Specialist at ADULT CLIENT (Details on Request)

February 1, 2025 - January 1, 2026

Managed daily Shopify orders and shipping addresses. Handled customer support for delivery issues, returns, and order questions. Coordinated with customers and couriers. Updated and maintained product listings for affiliate marketing purposes.

eCommerce Operations & Marketplace Analyst at KO KO International Trade

January 1, 2024 - April 30, 2024

Managed structured website content workflows, including profile uploads, page updates in Elementor, and blog publishing. Supported customer-related processes and organized digital workflows for day-to-day operations.

Content & Website Operations Specialist at KO KO INTERNATIONAL TRADE

January 1, 2024 - April 1, 2024

Managed structured website content workflows, including profile uploads, page updates in Elementor, and blog publishing. Supported customer-related processes and maintained organized digital workflows for day-to-day operations. Tracked recurring tasks and updates through spreadsheet-based systems to improve visibility and consistency.