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Hi, I’m Sierra Reid. I’m a versatile retail manager and art instructor with 15 years of experience blending operations, teaching, and creative programming to drive sales, loyalty, and engaging customer experiences. I excel at leading teams, planning events, and building connections with customers, vendors, and community partners to create spaces where people feel welcomed and inspired. I thrive in fast-paced environments, am hands-on with day-to-day operations, and enjoy mentoring others to reach their potential. My approach combines strategic planning with a friendly, service-oriented mindset, and I’m passionate about applying art and creativity to improve processes and outcomes.…Hi, I’m Sierra Reid. I’m a versatile retail manager and art instructor with 15 years of experience blending operations, teaching, and creative programming to drive sales, loyalty, and engaging customer experiences. I excel at leading teams, planning events, and building connections with customers, vendors, and community partners to create spaces where people feel welcomed and inspired. I thrive in fast-paced environments, am hands-on with day-to-day operations, and enjoy mentoring others to reach their potential. My approach combines strategic planning with a friendly, service-oriented mindset, and I’m passionate about applying art and creativity to improve processes and outcomes.

Sierra Reid

Studio Manager, Graphic Designer, Social Media Manager, +2

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Hi, I’m Sierra Reid. I’m a versatile retail manager and art instructor with 15 years of experience blending operations, teaching, and creative programming to drive sales, loyalty, and engaging customer experiences. I excel at leading teams, planning events, and building connections with customers, vendors, and community partners to create spaces where people feel welcomed and inspired. I thrive in fast-paced environments, am hands-on with day-to-day operations, and enjoy mentoring others to reach their potential. My approach combines strategic planning with a friendly, service-oriented mindset, and I’m passionate about applying art and creativity to improve processes and outcomes.…Hi, I’m Sierra Reid. I’m a versatile retail manager and art instructor with 15 years of experience blending operations, teaching, and creative programming to drive sales, loyalty, and engaging customer experiences. I excel at leading teams, planning events, and building connections with customers, vendors, and community partners to create spaces where people feel welcomed and inspired. I thrive in fast-paced environments, am hands-on with day-to-day operations, and enjoy mentoring others to reach their potential. My approach combines strategic planning with a friendly, service-oriented mindset, and I’m passionate about applying art and creativity to improve processes and outcomes.

Available to hire

Hi, I’m Sierra Reid. I’m a versatile retail manager and art instructor with 15 years of experience blending operations, teaching, and creative programming to drive sales, loyalty, and engaging customer experiences. I excel at leading teams, planning events, and building connections with customers, vendors, and community partners to create spaces where people feel welcomed and inspired.

I thrive in fast-paced environments, am hands-on with day-to-day operations, and enjoy mentoring others to reach their potential. My approach combines strategic planning with a friendly, service-oriented mindset, and I’m passionate about applying art and creativity to improve processes and outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

Work Experience

Studio Manager at Arts on Fire

October 1, 2022 - February 1, 2025

Operate the POS system and manage transactions, including refunds, gift certificates, and event sales. Create and share engaging social content to boost brand visibility. Run targeted email campaigns to build loyalty and drive sales. Design and lead biweekly ceramic workshops, recruit and mentor a high-performance team, oversee scheduling, and develop a training manual. Manage inventory, track stock levels, and plan community events for groups of 10-100+. Foster a welcoming, inclusive environment that builds loyalty. Achieved 10-20% growth through strategic management and marketing initiatives.

Assistant Manager at Claire's

January 1, 2019 - January 1, 2021

Delivered top-tier customer service in a fast-paced environment. Managed product displays per planogram to enhance visual appeal and sales. Oversaw stock management and loss prevention metrics. Coordinated independent events such as birthday and bridal parties and ensured smooth logistics. Monitored KPIs, conducted training to boost efficiency, and maintained safety during ear piercing procedures.

Assistant Manager at GameStop

January 1, 2017 - January 1, 2019

Delivered exceptional customer service and proactive problem solving to boost satisfaction and loyalty. Operated POS systems and processed refunds, gift cards, and event sales. Consistently exceeded KPIs by implementing efficient sales strategies and improving operations. Oversaw stock management, maintained inventory accuracy, and reduced discrepancies. Built relationships with Sony and Nintendo representatives and organized community events to drive store traffic. Trained and mentored staff, promoting internal advancement.