Hi there! I’m Jaslee E. Losmith, a digital consultant, community builder and operations leader with 10+ years of experience across Australia and Aotearoa. I help founders, healers, and small businesses turn messy, high‑stakes environments into clear, scalable systems using data‑driven marketing and AI tools. I’ve built and grown online communities, designed digital strategies, and led customer experience initiatives that align teams around human‑centered solutions. I’m known for empathy, strength, and keeping people at the heart of every solution. I love translating complex ideas into practical steps, forging strong partnerships, and delivering sustainable brands that people trust and want to be part of.

Hi there! I’m Jaslee E. Losmith, a digital consultant, community builder and operations leader with 10+ years of experience across Australia and Aotearoa. I help founders, healers, and small businesses turn messy, high‑stakes environments into clear, scalable systems using data‑driven marketing and AI tools. I’ve built and grown online communities, designed digital strategies, and led customer experience initiatives that align teams around human‑centered solutions. I’m known for empathy, strength, and keeping people at the heart of every solution. I love translating complex ideas into practical steps, forging strong partnerships, and delivering sustainable brands that people trust and want to be part of.

Available to hire

Hi there! I’m Jaslee E. Losmith, a digital consultant, community builder and operations leader with 10+ years of experience across Australia and Aotearoa. I help founders, healers, and small businesses turn messy, high‑stakes environments into clear, scalable systems using data‑driven marketing and AI tools. I’ve built and grown online communities, designed digital strategies, and led customer experience initiatives that align teams around human‑centered solutions.

I’m known for empathy, strength, and keeping people at the heart of every solution. I love translating complex ideas into practical steps, forging strong partnerships, and delivering sustainable brands that people trust and want to be part of.

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Language

English
Fluent

Work Experience

Founder at Digital Warriors
January 1, 2019 - Present
Built Digital Warriors from concept to a 100+ member online community and trauma‑informed digital consultancy supporting founders, healers and creatives to build sustainable, human‑centred brands. Provided digital strategy, content and data‑driven marketing to drive growth.
Squad Manager at Young Guns
January 1, 2023 - December 31, 2024
Managed high‑volume recruitment across Queensland during peak periods; designed onboarding workflows and compliance tracking; reduced recruitment cycle time from 7 days to 3 days; led a team of 50+ rookies.
Quality Manager at Stellar BPO
January 1, 2016 - December 31, 2019
Led ISO 9001 quality framework, implemented QA processes, and drove continuous improvement across 200+ agents; developed and tracked QA metrics and audits.
Learning & Development Manager at Stellar BPO
January 1, 2019 - Present
Designed, delivered and evaluated monthly training programs for 200+ employees; integrated on‑boarding, refresher and client‑specific programs; partnered with major brands for learning initiatives.
Customer Experience Facilitator at Bolton Clarke
January 1, 2014 - December 31, 2016
Coordinated daily service delivery for 20+ nurses and home care providers; supported transitions under My Aged Care CDC; improved service request resolution and resident satisfaction.
Digital Consultant, Founder at Digital Warriors
January 1, 2019 - Present
Founder of a trauma‑informed digital consultancy and online community now serving 100+ members; built from concept to a people‑centric brand with digital strategy, content, and safe business practices; supported founders, healers, and creatives with growth, audits and data‑driven marketing.
Learning & Development (L&D) Manager at Stellar BPO
January 1, 2019 - Present
Designed and delivered monthly training programs for 200+ staff, covering technical and soft skills plus leadership and career development; on‑boarded and refreshed client‑specific programs aligned with major brands; trained staff in CRM usage and call centre operations.
Customer Experience Facilitator at Bolton Clarke (Aged Care)
January 1, 2014 - December 31, 2016
Coordinated daily schedules for 20+ nurses and home care providers; supported My Aged Care transitions, maintaining 100% service approvals and resolving care concerns; led training on CX and client service for up to 50 staff.
Founder & Digital Consultant at Digital Warriors
January 1, 2019 - Present
Built a trauma‑informed, AI‑driven digital consulting practice and online community with 100+ members, supporting founders, healers, and creatives with digital strategy, content and responsible business practices.
Customer Experience Facilitator - Aged Care at Bolton Clarke
January 1, 2014 - December 31, 2016
Coordinated daily schedules for 20+ nurses and home care providers; supported service requests via My Aged Care portal; improved customer experience, compliance and resident satisfaction; managed 50+ inquiries per day.

Education

Composition Music at Wellington Polytechnic, NZ
January 1, 2003 - January 1, 2003
Audio Engineering at Wellington Polytechnic, NZ
January 1, 2002 - January 1, 2002
Performing Arts at Wellington Polytechnic, NZ
January 1, 2001 - January 1, 2001
Performing Arts at Wellington Polytechnic, NZ
January 1, 2001 - March 24, 2026
Audio Engineering at Wellington Polytechnic, NZ
January 1, 2002 - March 24, 2026
Composition Music at Wellington Polytechnic, NZ
January 1, 2003 - March 24, 2026
Certificate III in Business Administration at Online TA FE, Brisbane, QLD
January 1, 2017 - March 28, 2026

Qualifications

Digital Marketing | Consulting Accelerator
January 1, 2019 - March 24, 2026
Business Consulting Accelerator
January 1, 2019 - March 24, 2026
Certificate III in Business Administration
January 1, 2017 - March 24, 2026
Digital Marketing | Consulting Accelerator – Sam Owens
January 1, 2019 - March 24, 2026
Business Consultancy | Consulting Accelerator – Sam Owens
January 1, 2019 - March 24, 2026
Certificate III in Business Administration
January 1, 2017 - March 24, 2026
Composition Music
January 1, 2003 - March 24, 2026
Audio Engineering
January 1, 2002 - March 24, 2026
Performing Arts
January 1, 2001 - March 24, 2026
Certificate III in Business Administration
January 1, 2017 - March 28, 2026

Industry Experience

Media & Entertainment, Professional Services, Government, Education, Non-Profit Organization, Healthcare, Software & Internet