I'm a multilingual administrative and customer support specialist with experience in real estate, business operations, and international client management. I work across Italian, German, and English and excel in clear communication, organization, and problem solving. I coordinate processes, deliver high-quality remote support, and stay reliable, detail-oriented, and adaptable in fast-paced international environments.

Marlene Zaccarelli

I'm a multilingual administrative and customer support specialist with experience in real estate, business operations, and international client management. I work across Italian, German, and English and excel in clear communication, organization, and problem solving. I coordinate processes, deliver high-quality remote support, and stay reliable, detail-oriented, and adaptable in fast-paced international environments.

Available to hire

I’m a multilingual administrative and customer support specialist with experience in real estate, business operations, and international client management.

I work across Italian, German, and English and excel in clear communication, organization, and problem solving. I coordinate processes, deliver high-quality remote support, and stay reliable, detail-oriented, and adaptable in fast-paced international environments.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

Italian
Fluent
Spanish; Castilian
Beginner
English
Advanced
German
Advanced

Work Experience

Real Estate Support at Brülhart & Partners
June 1, 2025 - December 1, 2025
Client communication and coordination; Property listings and marketing content; Administrative and documentation management
Guest Relations & Events at Switzerland (Seasonal Work)
June 1, 2020 - August 1, 2024
Customer support in high-pressure environments; Multilingual assistance (IT / DE / EN); Event coordination and client management
Administrative Specialist at Alu Project SA Switzerland
September 1, 2019 - June 1, 2025
Managed international client communication in German and Italian; Managed administrative processes independently; Handled invoicing, documentation, and suppliers; Supported international clients (IT / DE / EN); Coordinated operations with high accuracy

Education

Technician in Administration and Commerce at AFC Trade School – Switzerland
January 1, 2019 - January 1, 2022
Scientific Baccalaureate at Lugano, Switzerland
January 1, 2011 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Real Estate & Construction, Professional Services, Travel & Hospitality, Media & Entertainment, Other

Experience Level

Expert
Intermediate
Intermediate
Intermediate