Janice Zubiate

Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

Social Media Intern at Project Vida
January 1, 2024 - January 1, 2025
Managed and updated social media platforms (Facebook, Instagram, Twitter) to enhance brand awareness by creating engaging content including blogs, infographics, videos, and press releases to support marketing initiatives; assisted in planning and executing social media campaigns to increase audience engagement; collaborated with marketing team on promotional campaigns and live event support.
Server at Buffalo Wild Wings
January 1, 2023 - Present
Provided exceptional service by recommending personalized menu items based on 500+ customer preferences and dietary restrictions, resulting in a 20% increase in repeat visits and enhancing customer satisfaction ratings by 25%. Proactively addressed customer inquiries and concerns, resolving issues promptly and professionally; demonstrated menu knowledge by describing ingredients, preparation methods, and flavor profiles, contributing to a 20% increase in customer confidence and satisfaction.

Education

Undergraduate at New Mexico State University
January 1, 2026 - March 24, 2026
High School Diploma at Eastlake High School
January 1, 2022 - January 1, 2022

Qualifications

TSFA Floral Knowledge-Based Certification
January 11, 2030 - March 24, 2026
Food Handler Certification
January 11, 2030 - March 24, 2026
Alcohol Certification
January 11, 2030 - March 24, 2026
CPR Certification
January 11, 2030 - March 24, 2026

Industry Experience

Media & Entertainment, Travel & Hospitality, Retail, Education, Professional Services