Fatema Dadabhai

Provided personalized skincare, makeup, and fragrance consultations to meet customer needs. Assisted customers with product selection, promotions, and PC Optimum inquiries. Demonstrated strong product knowledge of cosmetic and skincare brands. Maintained clean, organized, and visually appealing product displays. Achieved sales targets through upselling and cross-selling techniques. Delivered excellent customer service, processed transactions accurately using POS systems, restocked shelves, and monitored inventory levels.

Advised customers with expert consultations on skincare, makeup, and fragrance tailored to diverse client needs. Delivered mini makeovers and beauty demos to engage clients and drive sales. Promoted new launches and educated customers on product benefits and usage. Maintained visual merchandising standards, restocked displays, and supported store promotions. Consistently met and exceeded daily sales and service targets. Upheld hygiene, safety, and compliance standards across the beauty department.

Managed content and engagement across TikTok, Instagram, and Facebook, increasing brand visibility and customer engagement. Created and managed branded content on TikTok, Instagram, and Facebook. Led promotional campaigns, increasing customer engagement and driving store visits. Offered personalized style and product recommendations online and in-store. Analyzed customer behavior trends to refine marketing and merchandising strategies.