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I am a results-driven Service Advisor with a strong focus on delivering excellent customer service and achieving operational efficiency. I bring valuable experience in managing customer interactions, coordinating service processes, and ensuring high levels of client satisfaction. I have demonstrated strong communication and problem-solving skills while handling service operations and supporting customers effectively. My ability to enhance customer loyalty, improve service quality, and build positive relationships with clients and team members contributes to overall business success.…I am a results-driven Service Advisor with a strong focus on delivering excellent customer service and achieving operational efficiency. I bring valuable experience in managing customer interactions, coordinating service processes, and ensuring high levels of client satisfaction. I have demonstrated strong communication and problem-solving skills while handling service operations and supporting customers effectively. My ability to enhance customer loyalty, improve service quality, and build positive relationships with clients and team members contributes to overall business success.

Salma Shifan

Logo Designer, 2nd Assistant Director, App Designer, +4

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I am a results-driven Service Advisor with a strong focus on delivering excellent customer service and achieving operational efficiency. I bring valuable experience in managing customer interactions, coordinating service processes, and ensuring high levels of client satisfaction. I have demonstrated strong communication and problem-solving skills while handling service operations and supporting customers effectively. My ability to enhance customer loyalty, improve service quality, and build positive relationships with clients and team members contributes to overall business success.…I am a results-driven Service Advisor with a strong focus on delivering excellent customer service and achieving operational efficiency. I bring valuable experience in managing customer interactions, coordinating service processes, and ensuring high levels of client satisfaction. I have demonstrated strong communication and problem-solving skills while handling service operations and supporting customers effectively. My ability to enhance customer loyalty, improve service quality, and build positive relationships with clients and team members contributes to overall business success.

Available to hire

I am a results-driven Service Advisor with a strong focus on delivering excellent customer service and achieving operational efficiency. I bring valuable experience in managing customer interactions, coordinating service processes, and ensuring high levels of client satisfaction.

I have demonstrated strong communication and problem-solving skills while handling service operations and supporting customers effectively. My ability to enhance customer loyalty, improve service quality, and build positive relationships with clients and team members contributes to overall business success.

Language

English

Fluent

Tamil

Fluent

Work Experience

Service Advisor at LAK PREMIER LANKA PRIVATE LIMITED

January 1, 2024 - January 1, 2025

Gained 2 years of hands-on experience as a Service Advisor Assistant in a professional work environment. Assisted in handling customer inquiries and provided effective service support, developing strong communication and customer service skills through daily client interaction.

Teacher at Teacher

January 1, 2025 - Present

Worked as an Assistant Teacher for one year, supporting classroom activities and lesson delivery. Assisted in preparing lesson plans, teaching materials, and student assessments. Supported students individually to improve their understanding and performance.

Henna Artist & Logo Designer at Freelance

January 1, 2022 - Present

Built 3+ years of experience as a freelance Henna Artist and Logo Designer, working with clients remotely. Successfully designed custom logos tailored to client brand identity and preferences. Delivered creative and high-quality henna designs for various occasions, ensuring client satisfaction.

Service Advisor at Lak Premier Trading Private Limited

January 1, 2022 - Present

Drove service operations, coordinated technicians, and delivered high-quality customer service, resulting in improved customer satisfaction, service efficiency, and timely deliveries. Demonstrated leadership by coordinating operations and supporting team performance, contributing to significant improvements in customer satisfaction and overall service effectiveness.

Logo Designer & Henna Artist at MTS Enterprises

January 1, 2022 - Present

Designed custom logos aligned with client brand identity and delivered creative henna art for special occasions. Built client trust through effective communication and timely delivery; coordinated client appointments and events.

Freelance Henna Artist & Logo Designer at Self-Employed

January 1, 2020 - Present

Built over 3 years of experience delivering henna art and logo design services to a remote client base. Created brand identities and decorative art for events, branded merchandise, and personal commissions. Demonstrated leadership by coordinating project tasks at a young age; managed client expectations and timelines.