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Hi, I'm Victory dos Santos Roy. I'm an enthusiastic, creative, problem-solver with customer service experience in both food and retail. I excel at turning ideas into friendly experiences for customers and teammates alike. I'm currently studying at NBCCD and balancing roles in campus tours, cash handling, and staff training. I enjoy collaborating with teams to plan events, improve processes, and connect people with the right solutions, all while staying positive and motivated.…Hi, I'm Victory dos Santos Roy. I'm an enthusiastic, creative, problem-solver with customer service experience in both food and retail. I excel at turning ideas into friendly experiences for customers and teammates alike. I'm currently studying at NBCCD and balancing roles in campus tours, cash handling, and staff training. I enjoy collaborating with teams to plan events, improve processes, and connect people with the right solutions, all while staying positive and motivated.

Victory dos Santos Roy

Graphic Designer, Content Designer, Brand Designer, +2

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Hi, I'm Victory dos Santos Roy. I'm an enthusiastic, creative, problem-solver with customer service experience in both food and retail. I excel at turning ideas into friendly experiences for customers and teammates alike. I'm currently studying at NBCCD and balancing roles in campus tours, cash handling, and staff training. I enjoy collaborating with teams to plan events, improve processes, and connect people with the right solutions, all while staying positive and motivated.…Hi, I'm Victory dos Santos Roy. I'm an enthusiastic, creative, problem-solver with customer service experience in both food and retail. I excel at turning ideas into friendly experiences for customers and teammates alike. I'm currently studying at NBCCD and balancing roles in campus tours, cash handling, and staff training. I enjoy collaborating with teams to plan events, improve processes, and connect people with the right solutions, all while staying positive and motivated.

Available to hire

Hi, I’m Victory dos Santos Roy. I’m an enthusiastic, creative, problem-solver with customer service experience in both food and retail. I excel at turning ideas into friendly experiences for customers and teammates alike.

I’m currently studying at NBCCD and balancing roles in campus tours, cash handling, and staff training. I enjoy collaborating with teams to plan events, improve processes, and connect people with the right solutions, all while staying positive and motivated.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

French

Advanced

Work Experience

Tour Ambassador at New Brunswick College of Craft and Design

October 1, 2023 - Present

Guiding prospective students on campus tours, providing information on college programming, and collaborating with teams to execute campus events (including Open Houses). Build rapport with students, faculty, and prospective applicants to showcase NBCCD experience.

Casual RSA & Cash Handler at New Brunswick Liquor Corp

July 1, 2021 - Present

Delivering customer service and product knowledge, operating POS systems, reliably handling currency, stocking merchandise, and using cash handling and system management software to support store operations.

Barista and Training Manager at The Purrfect Cup

June 1, 2019 - July 1, 2021

Designed an employee training program and coached staff; prepared food and drink in a class 4 kitchen; provided customer service; paired shelter cats with potential adoptees, supporting shelter goals and community engagement.

Team Member at McDonald’s Canada

July 1, 2017 - May 1, 2019

Operated POS systems and handled currency; prepared food and beverages to company and health standards; provided friendly customer service; worked synergistically with others in a fast-paced environment.