Hi, I'm Victory dos Santos Roy. I'm an enthusiastic, creative, problem-solver with customer service experience in both food and retail. I excel at turning ideas into friendly experiences for customers and teammates alike. I'm currently studying at NBCCD and balancing roles in campus tours, cash handling, and staff training. I enjoy collaborating with teams to plan events, improve processes, and connect people with the right solutions, all while staying positive and motivated.

Victory dos Santos Roy

Hi, I'm Victory dos Santos Roy. I'm an enthusiastic, creative, problem-solver with customer service experience in both food and retail. I excel at turning ideas into friendly experiences for customers and teammates alike. I'm currently studying at NBCCD and balancing roles in campus tours, cash handling, and staff training. I enjoy collaborating with teams to plan events, improve processes, and connect people with the right solutions, all while staying positive and motivated.

Available to hire

Hi, I’m Victory dos Santos Roy. I’m an enthusiastic, creative, problem-solver with customer service experience in both food and retail. I excel at turning ideas into friendly experiences for customers and teammates alike.

I’m currently studying at NBCCD and balancing roles in campus tours, cash handling, and staff training. I enjoy collaborating with teams to plan events, improve processes, and connect people with the right solutions, all while staying positive and motivated.

See more

Language

English
Fluent
French
Advanced

Work Experience

Tour Ambassador at New Brunswick College of Craft and Design
October 1, 2023 - Present
Guiding prospective students on campus tours, providing information on college programming, and collaborating with teams to execute campus events (including Open Houses). Build rapport with students, faculty, and prospective applicants to showcase NBCCD experience.
Casual RSA & Cash Handler at New Brunswick Liquor Corp
July 1, 2021 - Present
Delivering customer service and product knowledge, operating POS systems, reliably handling currency, stocking merchandise, and using cash handling and system management software to support store operations.
Barista and Training Manager at The Purrfect Cup
June 1, 2019 - July 1, 2021
Designed an employee training program and coached staff; prepared food and drink in a class 4 kitchen; provided customer service; paired shelter cats with potential adoptees, supporting shelter goals and community engagement.
Team Member at McDonald’s Canada
July 1, 2017 - May 1, 2019
Operated POS systems and handled currency; prepared food and beverages to company and health standards; provided friendly customer service; worked synergistically with others in a fast-paced environment.

Education

Program Enrollment at NBCCD
September 1, 2024 - March 25, 2026
Bachelor's Degree at Saint-Thomas University
September 1, 2019 - March 1, 2022
High School Diploma at École Sainte-Anne
September 1, 2015 - June 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Retail, Travel & Hospitality, Professional Services, Media & Entertainment