Courtesy Clerk at Tuckers Upholstery

Screened and directed incoming calls, provided information, and routed messages as needed. Responded to customer inquiries via phone or email promptly, resolving issues or escalating when necessary. Maintained a clean, organized work area and supported vendor communications regarding order status and inquiries.

Helper at Barsallo Tile

Maintained a clean and safe work environment by following safety regulations. Executed precise measurements with tape measures, levels, and squares to ensure accuracy. Monitored on-site material inventory to prevent delays, operated power tools safely, mixed mortar or grout per formulas, erected temporary safety barricades, and kept work areas free of debris.

Cashier at Perks

Processed transactions accurately, maintained a balanced cash drawer, and delivered friendly customer service. Resolved inquiries, assisted in training new cashiers, managed high-volume checkout lanes, cleaned and organized the checkout area, and utilized POS to apply discounts and handle returns.

Laundry Manager at Hickory Hill Retirement Community

Managed laundry operations, coordinated with housekeeping on linen needs, implemented quality control measures to minimize errors, maintained cleanliness and sanitation standards, and provided excellent customer service.

Housekeeping/Laundry/Front Desk at Weston's Hotel

Stocked and replenished supplies, implemented efficient cleaning techniques, and responded promptly to guest requests. Trained new staff, managed inventory of cleaning supplies, and ensured a positive guest experience from check-in to check-out.

Night Auditor at Hampton Inn

Managed front desk operations during overnight shifts, including guest check-ins and check-outs. Resolved customer complaints promptly and collaborated with housekeeping to coordinate room availability for incoming guests.

Search Evaluation Agent at Freelance

Execute high-volume data labeling by rating search engine results based on intent, relevance, and authority using the 'Needs Met' and 'Page Quality' rating scales. Analyze user search queries to determine underlying intent, including navigational, informational, and transactional nuances. Evaluate website trustworthiness and expertise (E-E-A-T) to ensure search results prioritize high-quality, reliable information. Identify and flag 'Fails to Meet' content, such as deceptive websites, dead links, or harmful material, to improve safety and efficiency of search algorithms. Synthesize complex project guidelines to maintain high accuracy and consistency in data annotation.

Linguistic Annotator at Freelance

Collect and record high-quality speech or text samples in specific languages or dialects. Annotate and label linguistic data to help train machine learning models. Evaluate search results for accuracy and cultural relevance. Transcribe audio files into written text while following strict phonetic or orthographic guidelines. Identify nuances such as intent, sentiment, and grammatical correctness in large data sets.

English Generalist at Freelance

Provide high-quality labeling and categorization of English text datasets to improve performance and natural language understanding of AI models. Localization & Cultural Nuance: reviewed and refined localized content to ensure linguistic naturalness, grammatical precision, and cultural appropriateness for English-speaking markets. Technical Troubleshooting: navigated specialized work portals (e.g., RWS Workzone, CrowdGen) and resolved system-specific configuration issues to maintain productive workflows. Policy Compliance: applied detailed project specifications and evolving guidelines to large-scale datasets, ensuring 100% alignment with client quality standards. Documentation: documented findings and provided concise justifications for data ratings, contributing to iterative improvement of machine learning algorithms.

Office Manager at Tucker's Upholstery

Maintained organization of all client files.

Office Manager at Tuckers Upholstery

Maintained organization of all client files.

Assistant Lecturer of Archaeology at University of Crimpenston

Taught a lecture on Archaeology to undergraduate students; prepared a series of workshops focused on Prehistoric Archaeology

Field Researcher at Field Research Expedition – Mexico

Participated in a field research expedition to Mexico focusing on Prehistoric Archaeology