Fahmida Arfin Newaz

Delivered fast, customer-focused service in a high-volume UK high-street retail environment, supporting sales and maintaining Primark's brand and service standards. Maintained excellent shop-floor standards through effective stock handling, replenishment, and adherence to UK health, safety, and retail compliance procedures. Worked flexibly during peak trading periods, contributing to smooth store operations and a positive, team-driven customer experience.

Promoted programs through digital marketing and outreach campaigns. Coordinated with international partners and internal teams for smooth documentation. Advised students on study abroad options, visa procedures, and university admissions. Handled inquiries, followed up with leads, and supported enrolment conversions.

Assisted with sales administration and reporting. Managed scheduling and communication between departments. Supported operational improvements and efficiency initiatives.