With experience in user research, wireframing, rapid prototyping, and accessible UI design, I create intuitive digital products that solve user and business needs. Proficient in Figma and Adobe Creative Suite, I have improved task success to 82% in a Nest thermostat redesign and led research for the American Heart Association that informed platform strategy, interaction design, and user-centered product decisions.

Jiwoo An

With experience in user research, wireframing, rapid prototyping, and accessible UI design, I create intuitive digital products that solve user and business needs. Proficient in Figma and Adobe Creative Suite, I have improved task success to 82% in a Nest thermostat redesign and led research for the American Heart Association that informed platform strategy, interaction design, and user-centered product decisions.

Available to hire

With experience in user research, wireframing, rapid prototyping, and accessible UI design, I create intuitive digital products that solve user and business needs.

Proficient in Figma and Adobe Creative Suite, I have improved task success to 82% in a Nest thermostat redesign and led research for the American Heart Association that informed platform strategy, interaction design, and user-centered product decisions.

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Language

English
Fluent

Work Experience

UX Designer at American Heart Association (SCAD Serve Collaboration Project)
September 1, 2025 - November 1, 2025
Conducted 10 interviews and a survey of 41 participants focused on women’s heart health awareness among Gen Z, generating insights to shape platform requirements. Built platform wireframe prototypes and consulted on a marketing strategy aimed at current and upcoming generations. Led visual design of the process book and collaborated with a cross-disciplinary team to align research, product, and content.
UI Design Lead at Deloitte (SCAD Pro Collaboration Project)
January 1, 2016 - March 1, 2026
Designed user-centered scheduling flows and interface concepts that simplified complex document preparation and reduced user confusion during the booking process. Led UX/UI and usability testing for a large-scale appointment scheduling platform, identifying key friction points and translating findings into actionable design improvements. Collaborated with cross-functional teams in an industry client engagement to deliver research insights, wireframes, and design recommendations under tight project timelines.
UI Design Lead at Deloitte (SCADPro Collaboration Project)
January 1, 2016 - March 1, 2026
Designed user-centered scheduling flows and interface concepts that simplified complex document preparation and reduced user confusion during the booking process. Led UX/UI and usability testing for a large-scale appointment scheduling platform, identifying key friction points and translating findings into actionable design improvements. Collaborated with cross-functional teams in an industry client engagement to deliver research insights, wireframes, and design recommendations under tight project timelines.

Education

Bachelor of Fine Arts – User Experience Design at Savannah College of Art and Design (SCAD)
September 1, 2022 - March 26, 2026
Bachelor of Fine Arts – User Experience Design at Savannah College of Art and Design (SCAD)
September 1, 2022 - November 1, 2026

Qualifications

Google AI for Research and Insights – Coursera
March 1, 2026 - March 26, 2026
Design Research and Insight Translation – Lextant
June 1, 2025 - March 26, 2026
Adobe Certified Professional in Visual Design Using Adobe Photoshop
February 1, 2024 - March 26, 2026
Google AI for Research and Insights – Coursera
March 1, 2026 - March 26, 2026
Design Research and Insight Translation – Lextant
June 1, 2025 - March 26, 2026
Adobe Certified Professional in Visual Design Using Adobe Photoshop
February 1, 2024 - March 26, 2026

Industry Experience

Healthcare, Media & Entertainment, Professional Services, Education, Software & Internet