Available to hire
Hi there! I’m Ronald Gatlin Troy, a hospitality and entertainment professional with over 10 years of experience delivering memorable guest experiences in fast-paced settings. I thrive on creating warm, engaging moments through genuine connection, attention to detail, and a calm, professional demeanor.
I specialize in welcoming guests, storytelling, and coordinating smooth service flows across attractions, theaters, and dining venues. I’m passionate about teamwork and turning everyday interactions into standout memories for audiences and visitors alike.
Language
English
Fluent
Work Experience
Actor / Guide at Titanic Museum Attraction
August 1, 2010 - April 1, 2018Performed historic characters; Led private tours, delivered speeches, and told engaging stories; Educated guests on artifacts, passengers, and ship's history.
Host at Logan's Roadhouse
April 2, 2018 - July 2, 2018Provided a warm and inviting welcome; Responded quickly to guest needs and requests; Managed seating and guest flow.
Host at LongHorn Steakhouse
July 2, 2018 - August 2, 2018Managed wait lists and seating rotations; Assisted servers, bussers, and management.
Host at The Farm Kitchen
August 2, 2018 - May 2, 2019Greeted and seated guests with energy, warmth, and professionalism; Maintained awareness of guest needs and overall experience.
Host / Character Performer at Pirates Voyage Dinner & Show
May 2, 2019 - August 2, 2019Greeted guests in character, assisted with seating, and contributed to immersive pirate-themed experiences.
Concierge at Margaritaville Island Hotel
November 2, 2019 - October 2, 2020Greeted and checked in guests; Provided information and coupons to local attractions; Delivered information and local recommendations.
Concierge / Tour Guide at Rocky Top Tour Guide
October 2, 2020 - June 2, 2022Safely transported passengers to attractions in the Pigeon Forge/Southern Appalachian area; Offered recommendations and guided guests through local attractions.
Tour Guide at Shroud of Turin Biblical Times Dinner Theatre
September 2, 2022 - September 2, 2023Walked guests through history of Shroud of Turin; Shared scientific evidence of the Shroud's validity and latest findings.
Captain / Host at Captain Thunderbeard – Top Concepts / Sky Pirates of Mermaid Bay
October 2, 2023 - December 31, 2025Pirate-dressed greeter; Handed out treasure coins to kids and shared pirate stories of Mermaid Bay; Created memorable experiences for guests.
Education
Qualifications
Industry Experience
Travel & Hospitality, Media & Entertainment
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