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I am a second-year Business Management student at Newcastle University, passionate about brand storytelling, digital communication, and customer engagement.\n\nI have hands-on experience creating and analysing social media campaigns that achieved engagement growth of 158% and reach growth of 853%. I am skilled in content design, writing, and data-driven insight to support marketing and PR objectives. I am highly organized, detail-oriented, and motivated to contribute towards delivering exceptional customer experiences through innovation and communication.…I am a second-year Business Management student at Newcastle University, passionate about brand storytelling, digital communication, and customer engagement.\n\nI have hands-on experience creating and analysing social media campaigns that achieved engagement growth of 158% and reach growth of 853%. I am skilled in content design, writing, and data-driven insight to support marketing and PR objectives. I am highly organized, detail-oriented, and motivated to contribute towards delivering exceptional customer experiences through innovation and communication.

Naila Jindal

Social Media Manager, Content Designer, Brand Designer, +1

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I am a second-year Business Management student at Newcastle University, passionate about brand storytelling, digital communication, and customer engagement.\n\nI have hands-on experience creating and analysing social media campaigns that achieved engagement growth of 158% and reach growth of 853%. I am skilled in content design, writing, and data-driven insight to support marketing and PR objectives. I am highly organized, detail-oriented, and motivated to contribute towards delivering exceptional customer experiences through innovation and communication.…I am a second-year Business Management student at Newcastle University, passionate about brand storytelling, digital communication, and customer engagement.\n\nI have hands-on experience creating and analysing social media campaigns that achieved engagement growth of 158% and reach growth of 853%. I am skilled in content design, writing, and data-driven insight to support marketing and PR objectives. I am highly organized, detail-oriented, and motivated to contribute towards delivering exceptional customer experiences through innovation and communication.

Available to hire

I am a second-year Business Management student at Newcastle University, passionate about brand storytelling, digital communication, and customer engagement.\n\nI have hands-on experience creating and analysing social media campaigns that achieved engagement growth of 158% and reach growth of 853%. I am skilled in content design, writing, and data-driven insight to support marketing and PR objectives. I am highly organized, detail-oriented, and motivated to contribute towards delivering exceptional customer experiences through innovation and communication.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Hindi

Fluent

French

Intermediate

Work Experience

Marketing Officer at Islamic Society, Newcastle University

July 1, 2025 - Present

Designed and implemented social media campaigns and visual assets on Instagram and Facebook, resulting in +158% engagement, +4.0% new followers, and +853.2% accounts reached in the last 30 days. Planned and delivered events, including leading the organisation of a badminton tournament. Used Microsoft 365 tools (Excel master sheets for task allocation, Word for risk assessments and project plans) to coordinate logistics and responsibilities. Collaborated with the committee to design and execute marketing campaigns, ensuring consistency, professionalism, and effective teamwork. Presented and debriefed new students during Freshers’ events, developing public speaking and presentation skills while engaging diverse audiences. Analysed campaign performance with social media insights, tailoring content to student audiences and demonstrating creative intelligence and data-driven decision-making.

Media Team Member at Northeast Malaysian Night

January 1, 2024 - January 1, 2025

Produced visually captivating content using Canva, CapCut, and Vita on Instagram and TikTok to elevate event storytelling and engagement. Captured behind-the-scenes content and event-day photography, enhancing storytelling and boosting engagement across social platforms. Strengthened collaboration skills by working in a creative team setting to deliver cohesive and elegant marketing outcomes.

Media Team Member at Rotaract Club, Jai Hind College

January 1, 2023 - January 1, 2024

Edited promotional videos and managed YouTube content, expanding digital reach and audience engagement. Recognized for “Most Creative Project of the Year,” reflecting innovation and design excellence. Compiled bi-monthly engagement reports to inform strategy and supported major events such as Model United Nations ’23, demonstrating leadership and organizational skills.

Retail Assistant at Coop, Newcastle University Student Union

June 1, 2025 - Present

Delivered excellent customer service by assisting with enquiries, resolving issues promptly, and ensuring a welcoming shopping experience. Maintained visually appealing displays and product presentation, developing an eye for layout and consumer engagement. Supported store operations including stock handling, product display, and point-of-sale transactions, demonstrating accuracy and attention to detail. Collaborated with colleagues during peak hours, showcasing teamwork, adaptability, and strong communication skills.

Retail Volunteer at British Heart Foundation

November 1, 2024 - January 1, 2025

Supported merchandising and store presentation, learning to balance operational efficiency with aesthetic standards. Assisted with sales and customer service. Built communication, teamwork, and problem-solving skills while supporting customers and collaborating across diverse teams like the logistics and sales team.