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I am a seasoned Community and Social Media Manager with broad experience across marketing. I enjoy communicating directly with users, managing social channels, helping lead go-to-market campaigns, and more. I'm passionate about working with data to drive improvements across my work, and I’m an experienced people manager who has led internal teams, as well as relationships with various external stakeholders.…I am a seasoned Community and Social Media Manager with broad experience across marketing. I enjoy communicating directly with users, managing social channels, helping lead go-to-market campaigns, and more. I'm passionate about working with data to drive improvements across my work, and I’m an experienced people manager who has led internal teams, as well as relationships with various external stakeholders.

Alex Carré

Community Manager, Social Media Manager, Content Producer, +1

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I am a seasoned Community and Social Media Manager with broad experience across marketing. I enjoy communicating directly with users, managing social channels, helping lead go-to-market campaigns, and more. I'm passionate about working with data to drive improvements across my work, and I’m an experienced people manager who has led internal teams, as well as relationships with various external stakeholders.…I am a seasoned Community and Social Media Manager with broad experience across marketing. I enjoy communicating directly with users, managing social channels, helping lead go-to-market campaigns, and more. I'm passionate about working with data to drive improvements across my work, and I’m an experienced people manager who has led internal teams, as well as relationships with various external stakeholders.

Available to hire

I am a seasoned Community and Social Media Manager with broad experience across marketing. I enjoy communicating directly with users, managing social channels, helping lead go-to-market campaigns, and more.

I’m passionate about working with data to drive improvements across my work, and I’m an experienced people manager who has led internal teams, as well as relationships with various external stakeholders.

Skills

Copywriting

CRM

Script

Experience Level

Copywriting

Expert

CRM

Expert

Script

Intermediate

Language

English

Fluent

Welsh

Advanced

Spanish; Castilian

Intermediate

Work Experience

Senior Community Developer at Steel City Interactive

March 1, 2025 - July 1, 2025

Led social media, influencer, and community management across the game lifecycle from alpha to Steam early access through full launch on consoles in October 2024. Drove broader marketing efforts for several post-launch updates and guided on- boarding of new players. Instrumental in shipping over two million units, delivering about 40% above sales targets.

Senior Community Manager at Steel City Interactive

July 1, 2023 - March 1, 2025

Led the social media, influencer, and community management across the full lifecycle of the game, from alpha to Steam early access and through launch. Created and managed community assets, including video scripts, patch notes, and social copy. Collaborated with Marketing and PR on releases, resulting in high engagement and traffic across owned and first-party channels.

Community and Social Media Manager at Steel City Interactive

July 1, 2021 - July 1, 2023

Led community engagement and social media management across lifecycle, including early access periods and post-launch updates. Led creation of community assets and content calendars; partnered with marketing, PR, and product teams to align messaging and events; supported DLC releases and cross-platform promotions.

Content Manager at Shockbyte Remote

March 1, 2020 - November 1, 2020

Collaborated with the Content Lead to write video scripts, technical guides, internal procedures, and blog posts. Reviewed and provided feedback on assets before publication to ensure quality and consistency.

Freelance Remote Community Developer at Self-Employed

April 1, 2017 - March 1, 2020

Worked with a range of content creators to establish and manage game projects. Managed contractor teams of up to 15 people. Crafted and managed social media and community management plans. Collaborated with programmers to develop games that aligned with community and creator expectations.

Customer Support Manager at Web Help Cardiff

October 1, 2018 - July 1, 2019

Acted as escalation agent; coached new agents and managed escalations from customers. Handled a wide range of customer queries and complaints. Maintained notes and liaised with stores and distribution to resolve issues. Managed sensitive customer data including payments, order history, and addresses.

Personal Sabbatical at Global Sabbatical

July 1, 2025 - January 1, 2026

Global sabbatical to study travel and focus on personal goals. Studied Spanish at a language school in Argentina for 3 months; focused on personal hobbies such as photography, art, and reading. Visited 12 countries across Europe and South America to broaden cultural understanding.