I’m Aubrey Zhang, a consumer psychology and data-driven marketing professional who bridges academic research with hands-on product and growth initiatives. I earned an MPhil in Psychology & Education from the University of Cambridge and a BSc in Applied Psychology from Southwest University, with an exchange period at the University of Glasgow. My work centers on applying behavioural insights to optimize digital engagement, lead generation, and omni-channel campaigns across tech, beverages, and education sectors. I have built and led university media teams, founded campus mental health initiatives, and created digital content for platforms such as WeChat, RedNote, and Bilibili. I enjoy turning data into practical strategies, collaborating with cross-functional teams, and exploring the intersections of psychology, marketing, and technology.

Aubrey Zhang

I’m Aubrey Zhang, a consumer psychology and data-driven marketing professional who bridges academic research with hands-on product and growth initiatives. I earned an MPhil in Psychology & Education from the University of Cambridge and a BSc in Applied Psychology from Southwest University, with an exchange period at the University of Glasgow. My work centers on applying behavioural insights to optimize digital engagement, lead generation, and omni-channel campaigns across tech, beverages, and education sectors. I have built and led university media teams, founded campus mental health initiatives, and created digital content for platforms such as WeChat, RedNote, and Bilibili. I enjoy turning data into practical strategies, collaborating with cross-functional teams, and exploring the intersections of psychology, marketing, and technology.

Available to hire

I’m Aubrey Zhang, a consumer psychology and data-driven marketing professional who bridges academic research with hands-on product and growth initiatives. I earned an MPhil in Psychology & Education from the University of Cambridge and a BSc in Applied Psychology from Southwest University, with an exchange period at the University of Glasgow. My work centers on applying behavioural insights to optimize digital engagement, lead generation, and omni-channel campaigns across tech, beverages, and education sectors.

I have built and led university media teams, founded campus mental health initiatives, and created digital content for platforms such as WeChat, RedNote, and Bilibili. I enjoy turning data into practical strategies, collaborating with cross-functional teams, and exploring the intersections of psychology, marketing, and technology.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Chinese
Fluent

Work Experience

Product Operations Intern at Tencent Technology Engineering Group (TEG)
June 1, 2025 - September 1, 2025
Managed AI chatbot interaction flows for WeChat Official Accounts and Video Channel live-stream commerce; optimized private-message customer engagement and lead capture by 18.6% (9.7% to 11.5%), contributing to daily revenue growth from RMB 1.1M to RMB 1.8M. Developed a content review pipeline for ad-violation detection, integrating automated risk assessment and rule-based filtering; built 6 agent modules for risk-word extraction and pattern learning; standardised data labelling and QA processes in collaboration with algorithm teams.
Marketing Intern at COFCO Coca-Cola Beverage Co., Ltd.
June 1, 2024 - September 1, 2024
Supported execution of the ¥3M “618 Summer +” and “Pocket-Size Series” campaigns using 4P omni-channel strategy across e-commerce, retail, and social media; developed dashboards (CTR, ROI, conversion), conducted A/B testing, and optimized channel strategies to enhance engagement by 12.5%. Coordinated between HQ and regional teams to ensure brand consistency; contributed to localization of “Hug-Can” Paris Olympics campaign; authored regional performance and ROI reports for southwestern China cities.
Event Coordinator at Southwest University Mental Health Centre
July 1, 2022 - July 1, 2024
Designed and hosted 40+ school-wide events, including weekly assemblies attended by over 10,000 students. Coordinated government inspections and external visits, managing reception logistics and documentation. Founded and ran the campus mental health centre, overseeing space design, procurement, SOPs, and operations.
Event Marketing & Community Operations at EF Education First Co., Ltd.
May 1, 2023 - September 1, 2023
Managed summer programme events and online community engagement for student recruitment campaigns. Delivered 34% conversion rate from event participants to course enrolment, generating RMB 239,000 in revenue. Coordinated campaign communication and follow-up within community channels to maintain engagement and maximise lead conversion.
Community Operations & Psychometric Consultant at KnowYourself Inc.
December 1, 2020 - May 1, 2021
Managed content marketing and community engagement for China’s leading psychology media company. Boosted psychometric product sales through targeted campaigns, generating over £11,000 in revenue.
Independent Digital Content Creator at Media Projects
March 1, 2024 - Present
Produced multi-format digital content including video essays, lifestyle recommendations and educational posts; co-created 130+ short videos on WeChat Video Channel focused on educational storytelling. Maintained engagement rates significantly above platform averages across multiple posts; high-performing posts across platforms including: RedNote, Bilibili.
Student President & Head of Marketing at Southwest University Library
January 1, 2019 - January 1, 2020
Led university student media organisation responsible for campus digital content and audience engagement. Produced 100+ WeChat Official Account articles and organised 40+ reading promotion events with 20,000+ attendees. Built a niche audience community with 80,000+ followers, reaching approximately 40% of the university student population, promoting educational campaigns with external organisations and university branding.
Student President & Head of Marketing at Southwest University Library
January 1, 2020 - January 1, 2021
See above (duplicate period captured for 2020-2021).
Independent Digital Content Creator at Media Projects (WeChat Video Channel / RedNote / Bilibili)
March 1, 2024 - Present
Produced multi-format digital content including video essays, lifestyle recommendations and educational posts; co-created 130+ short videos on WeChat Video Channel focused on educational storytelling. Maintained engagement rates significantly above platform averages; high-performing posts on RedNote and Bilibili.

Education

MPhil in Psychology & Education at University of Cambridge
January 1, 2024 - January 1, 2026
BSc in Applied Psychology at Southwest University
January 1, 2018 - January 1, 2022
Exchange Programme in Science and Technology at University of Glasgow
January 1, 2019 - January 1, 2020
MPhil in Psychology & Education at University of Cambridge
January 1, 2024 - January 1, 2026
BSc in Applied Psychology at Southwest University
January 1, 2018 - January 1, 2022
Exchange Programme in Science and Technology at University of Glasgow
January 1, 2019 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Education, Retail, Professional Services, Other