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I am Albert Lee, a UX designer focused on turning complex problems into intuitive digital experiences. I specialize in product design, information architecture, interaction design, and visual design, delivering measurable improvements in usability and conversions across telecom, SaaS, and marketing contexts. I thrive in cross-functional teams, translating business goals into elegant, user-centered solutions. I enjoy rapid prototyping, building design systems, and collaborating to raise the bar on quality and speed across projects.…I am Albert Lee, a UX designer focused on turning complex problems into intuitive digital experiences. I specialize in product design, information architecture, interaction design, and visual design, delivering measurable improvements in usability and conversions across telecom, SaaS, and marketing contexts. I thrive in cross-functional teams, translating business goals into elegant, user-centered solutions. I enjoy rapid prototyping, building design systems, and collaborating to raise the bar on quality and speed across projects.

Albert Lee

UX Designer, UI Designer, Product Designer, +3

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I am Albert Lee, a UX designer focused on turning complex problems into intuitive digital experiences. I specialize in product design, information architecture, interaction design, and visual design, delivering measurable improvements in usability and conversions across telecom, SaaS, and marketing contexts. I thrive in cross-functional teams, translating business goals into elegant, user-centered solutions. I enjoy rapid prototyping, building design systems, and collaborating to raise the bar on quality and speed across projects.…I am Albert Lee, a UX designer focused on turning complex problems into intuitive digital experiences. I specialize in product design, information architecture, interaction design, and visual design, delivering measurable improvements in usability and conversions across telecom, SaaS, and marketing contexts. I thrive in cross-functional teams, translating business goals into elegant, user-centered solutions. I enjoy rapid prototyping, building design systems, and collaborating to raise the bar on quality and speed across projects.

Available to hire

I am Albert Lee, a UX designer focused on turning complex problems into intuitive digital experiences. I specialize in product design, information architecture, interaction design, and visual design, delivering measurable improvements in usability and conversions across telecom, SaaS, and marketing contexts.

I thrive in cross-functional teams, translating business goals into elegant, user-centered solutions. I enjoy rapid prototyping, building design systems, and collaborating to raise the bar on quality and speed across projects.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

UX Designer at Wireless DNA

December 1, 2024 - June 1, 2025

Identified and resolved a critical conversion bottleneck in the telecom sales funnel, reducing abandonment from 90% to 20%. Transformed a complex 20+ field form into a 4-step guided conversation using progressive disclosure and cognitive load reduction techniques. Planned and executed a 3-phase website rollout to implement MVP while navigating a complex product structure.

UX Designer at Institute for Canadian Citizenship

May 1, 2024 - July 1, 2024

Designed a SaaS solution that assists immigrants in upskilling and connecting with employment opportunities. Created high-fidelity wireframes and interactive prototypes. Conducted a usability and heuristic audit focusing on information hierarchy, resulting in a 32% improvement in A/B testing.

UX & Multimedia Designer at Appnovation Technologies

January 1, 2022 - June 1, 2023

Initiated a reimagining of the website by analyzing data from Google Analytics and Hotjar, and conducting market research. Restructured information architecture for an intuitive dual-layer system. Crafted an immersive UI and prototype using engaging interaction and motion design. Built an in-depth design system, improving maturity using design tokens, schematics and templates. Overhauled brand guidelines to align with new business direction.

Marketing Specialist at Life Plan Investments

January 1, 2020 - April 1, 2020

Planned and executed marketing campaigns by crafting associated marketing materials and distributing assets. Produced social media posts, presentation decks, marketing videos and podcasts to amass hundreds of audiences within a month. Coordinated cross-department efforts for digital product launch.