2nd design hire, owning the mobile app experience and design QA for 700k+ users; shipped product flows for higher-tier limits; projected to generate $1M in additional annual revenue; launched membership cancellation flow redesigns, cutting churn by 20%; designed and coded lifecycle emails, A/B tested to boost engagement by 75%.

Product Design Intern at TELUS Digital

May 1, 2025 - August 31, 2025

Designed MCP flow for FueliX, an AI enterprise platform, enabling cross-app workflows for 50k+ users; architected a foundational cross-product design system supporting a multi-product suite.

UX/UI Design Intern at WSIB Innovation Lab

May 1, 2024 - August 31, 2024

Developed PoC email add-in to manage key records and championed the design of a cross-platform asset-tracking app; MVP set for 2025 for further testing; executed 3 major stakeholder engagement initiatives involving user interviews and interactive workshops to enhance accessibility, wellness, and design processes at WSIB.

Product Designer at UW Blueprint

September 1, 2023 - August 31, 2024

Spearheaded design in a multi-disciplinary team of 15 to optimize volunteer-administration communication, streamline volunteer sign-ups, and improve overall management for a Waterloo-based NPO.

UX/UI Designer Intern at Canadian Sheep Federation

May 1, 2023 - July 31, 2023

Led CSF × Agro Ledger web app redesign, cutting live stock registration time by 32% and speeding report generation by 49%; boosted user satisfaction and interface appreciation by 34% and 18%; secured senior leadership buy-in after presentations, green-lighting 36 concepts for the roadmap.

Design Lead at Waterloop

January 1, 2023 - August 31, 2023

Managed and mentored 4 designers on official site, merch store, internal tools, and 2024 event hub; coordinated multi-channel design efforts across a growing student-led initiative.

Design Lead at Campus Safety Platform (Flare!)

January 1, 2025 - May 31, 2025

Led strategy, design, and prototyping of web and mobile, winning 1st place among 160 global teams in the IBM Challenge 2025; developed a research-backed proposal with students and safety staff to validate the problem space and solution; drafted a business model canvas to drive long-term adoption, growth, and scalability.

Product Designer at Jam Party

May 1, 2022 - August 31, 2022

Synthesized core user problems and concepts for solution using agile development methods; iterated on diverse design explorations and prototyped high-fidelity end-to-end experiences; created motion, micro-interactions, and a reel to elevate the product’s visual storytelling.