Hi, I’m Kevin Zanutto, a bilingual Graphic Design & Customer Service professional based in Barcelona with 6+ years of experience in visual content creation, digital printing, and client relations. I excel at delivering high-quality print and digital assets and resolving complex issues using CRM tools. I’m a proactive problem-solver who thrives on optimizing workflows and collaborating with cross-functional teams to ensure client satisfaction. I love turning ideas into polished visuals and continually improving processes to make design and service delivery smoother. I’m passionate about branding, print production, and creating engaging graphics that meet client needs while maintaining high standards of quality.

Kevin Zanutto

Hi, I’m Kevin Zanutto, a bilingual Graphic Design & Customer Service professional based in Barcelona with 6+ years of experience in visual content creation, digital printing, and client relations. I excel at delivering high-quality print and digital assets and resolving complex issues using CRM tools. I’m a proactive problem-solver who thrives on optimizing workflows and collaborating with cross-functional teams to ensure client satisfaction. I love turning ideas into polished visuals and continually improving processes to make design and service delivery smoother. I’m passionate about branding, print production, and creating engaging graphics that meet client needs while maintaining high standards of quality.

Available to hire

Hi, I’m Kevin Zanutto, a bilingual Graphic Design & Customer Service professional based in Barcelona with 6+ years of experience in visual content creation, digital printing, and client relations. I excel at delivering high-quality print and digital assets and resolving complex issues using CRM tools. I’m a proactive problem-solver who thrives on optimizing workflows and collaborating with cross-functional teams to ensure client satisfaction.

I love turning ideas into polished visuals and continually improving processes to make design and service delivery smoother. I’m passionate about branding, print production, and creating engaging graphics that meet client needs while maintaining high standards of quality.

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Language

Italian
Fluent
English
Fluent
Spanish; Castilian
Advanced

Work Experience

Customer Service Representative at CPM International
May 1, 2022 - April 1, 2025
Handled omnichannel inquiries (phone, WhatsApp, chat, email), ensuring prompt and professional issue resolution. Managed customer data, service requests, and follow-ups efficiently utilizing CRM tools. Maintained high satisfaction scores by communicating product information and policies effectively.
Digital Print Specialist & Graphic Designer at Gielle Srl
March 1, 2021 - March 1, 2022
Managed end-to-end digital printing operations, optimizing production workflows to meet tight deadlines. Prepared and adapted graphic files for print (pre-press), ensuring optimal resolution and color accuracy. Designed custom layouts and visual assets tailored to client specifications and digital printing formats.
Graphic Designer at Moderna Industrie Grafiche
June 1, 2018 - February 1, 2021
Designed high-quality print materials including brochures, banners, logos, and promotional content. Collaborated directly with clients to define project requirements and deliver creative visual solutions. Managed multiple concurrent design projects while strictly adhering to deadlines and quality standards.
Customer Service Representative at CPM International (Dyson Project)
May 1, 2022 - April 1, 2025
Handled omnichannel inquiries (phone, WhatsApp, chat, email), ensuring prompt and professional issue resolution. Managed customer data, service requests, and follow-ups efficiently utilizing CRM tools. Maintained high satisfaction scores by communicating product information and policies effectively.

Education

Master in Printing and Graphic Design at Formart, Bologna, Italy
January 11, 2030 - December 1, 2019
High School Diploma in Graphic Design at A.V. Obici, Treviso, Italy
January 11, 2030 - June 1, 2016
Master in Printing and Graphic Design at Formart, Bologna, Italy
January 11, 2030 - December 1, 2019
High School Diploma in Graphic Design at A.V. Obici, Treviso, Italy
January 11, 2030 - June 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Manufacturing, Retail, Other