Available to hire
Hi, I’m Chandni Jaswal Sood, a junior UI/UX designer with an MSc from the Technical University of Denmark (DTU). I have a strong foundation in human-centered design and a passion for turning research into intuitive digital products.
I led a real-world healthcare UX project with Herlev Hospital to design a prototype for detecting and reducing anxiety in children. I’m proficient in Figma and comfortable with the full design process from user research to high-fidelity prototypes, driven by empathy, clarity, and a curiosity for how design shapes human experience.
Skills
Experience Level
Language
Hindi
Fluent
English
Fluent
Work Experience
Sr. Process Executive at Infosys
October 1, 2016 - July 1, 2018Gathered user needs and pain points through direct customer interactions; Resolved usability, billing, and technical issues with a user-first approach; Ensured consistent experience through quality and case-closure standards.
Sr. Process Executive at Concentrix
July 1, 2019 - August 1, 2020Analyzed user feedback to improve support workflows and experience; Contributed to process and policy improvements; Led a team with focus on user satisfaction and retention.
Education
Diploma in Computer Science and Engineering at Government Polytechnic for Women, India
January 1, 2010 - January 1, 2011Bachelor of Technology (B.Tech.) in Computer Science and Engineering at Eternal University, Baru Sahib, India
January 1, 2011 - January 1, 2014MSc in Computer Science and Engineering (UX Research) at Technical University of Denmark (DTU), Lyngby, Denmark
January 1, 2022 - January 1, 2025Diploma in Computer Science and Engineering at Government Polytechnic for Women, India
January 1, 2010 - January 1, 2011Bachelor of Technology (B.Tech.) in Computer Science and Engineering at Eternal University Baru Sahib, India
January 1, 2011 - January 1, 2014MSc in Computer Science and Engineering at Technical University of Denmark (DTU)
January 1, 2022 - January 1, 2025Diploma in Computer Science and Engineering at Government Polytechnic for Women - India
January 1, 2010 - January 1, 2011Bachelor of Technology (B.Tech.) in Computer Science and Engineering at Eternal University Baru Sahib - India
January 1, 2011 - January 1, 2014MSc in Computer Science and Engineering at Technical University of Denmark - Lyngby, Denmark
January 1, 2022 - January 1, 2025Diploma in Computer Science and Engineering at Government Polytechnic for Women
January 1, 2010 - January 1, 2011Bachelor of Technology (B.Tech.) in Computer Science and Engineering at Eternal University Baru Sahib
January 1, 2011 - January 1, 2014MSc in Computer Science and Engineering at Technical University of Denmark (DTU) - Lyngby
January 1, 2022 - January 1, 2025Qualifications
Industry Experience
Software & Internet, Telecommunications, Professional Services, Education, Media & Entertainment, Healthcare
Skills
Experience Level
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