Available to hire
I’m Nasm Azouhari, a recent international business graduate with two years of hands-on experience in fast-paced customer service and a strong interest in human resources. I’m motivated to contribute to modern HR practices and bring a people-centered approach to recruitment, with a commitment to continual learning and growth.
I’ve gained practical experience coaching soft skills online (Morocco-focused) and delivering high-quality customer service in demanding environments. I value clear communication, teamwork, and empathy, and I’m excited to apply these strengths to HR roles that support onboarding, development, and positive employee experiences.
Experience Level
Language
English
Fluent
Finnish
Fluent
French
Intermediate
Work Experience
Soft-skills Coach (Online)
January 1, 2024 - PresentDelivered online soft-skills coaching to individuals in Morocco, focusing on communication, teamwork, and personal development. Guided participants through exercises and supported the improvement of interpersonal and professional abilities.
Customer Service Call Center Agent
July 1, 2020 - December 1, 2020Provided customer support by handling incoming calls, answering inquiries, and professionally resolving issues. Maintained accurate records, followed company procedures, and ensured a positive customer experience in a high-volume environment.
Education
Bachelor of Business Administration at HAMK University of Applied Sciences
January 1, 2021 - January 1, 2025Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Education, Professional Services, Other
Experience Level
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